software  Software and Applications

LogMeIn Rescue

Service Description: 

Loginme Rescue is a tool used by internal ITS and can be requested by a Faculty or Staff member. There are license limitations for Logmein Rescue; UofM has 25 concurrent licenses.  

Who Can Request? 

Request can be made by Internal ITS (LSPs), Faculty, or Staff.

How to Request Service?

To request assistance, please submit an online request. 

What Information Do I Need to Fulfill Service Request?  

The following information must be ready to enter in the Service Request: Affiliation (Faculty, Staff, or Other), Select "LogMeIn" from the list of available Software, Information needed would be user's UUID. Usually LSPs use this tool while talking to the user in need of assistance.