teach  Teaching and Learning

How do I request assistance with Clickers?

Service Description: 

Currently, our enterprise solution for clickers is Turning Technologies. Clickers are known as classroom response systems and are remote devices that students can use to respond to questions presented during a class session. The students' answers are received by the instructor's computer, processed by the pre-installed software, and results can be projected to the entire class. The Center for Teaching and Learning can provide assistance with setting up Clickers for a course. 

Who Can Request? 

Faculty, GA/TA, or Student.

How to Request Service?

For assistance, please submit a service request. 

What Information Do I Need to Fulfill Service Request?  

For Faculty: To get an Instructor Starter Kit, Enter a ticket with the ITS Service Desk to pick one up on the main Memphis campus. Service Request must be submitted by the Faculty of record. The following information must be ready to enter in the Service Request: Affiliation (Faculty, Staff, Student, or Other), Brand of Clicker, Type of issue (New User, Faculty Training, Problem with Clicker/Failure to Report. OR Request an Instructor Starter Kit (http://www.turningtechnologies.com/instructorkit) from Turning Technologies directly (takes approx. 4-5 days). Your kit will include one ResponseCard and one receiver.

For Students: You may purchase the type of clicker required by your instructor at the University Bookstore. (Clicker information may be listed on the class syllabus or announced in class.) Each clicker product comes with instructions that you should follow when setting up your clicker. For additional assistance in setting up your clicker or help with issues please submit a service request. The following information must be ready to enter in the Service Request: Affiliation (Faculty, Staff, Student, or Other), Brand of Clicker, Type of issue (New User, Faculty Training, Problem with Clicker/Failure to Report.