Important Announcement:

New Wireless Access

Information Technology Services (ITS) will launch a new wireless access network pilot with an additional layer of security. Effective August 14, 2017, uofm-secure provides wireless users enhanced security for passwords and protection of University data. ITS welcomes your participation and cooperation in helping to keep both you and the University more secure with improved encryption. Existing uofm and uofm-guest wireless networks will remain in place while we test the new uofm-secure network. The need for the two older networks will be addressed during the 2017 Fall semester.

Need some help setting it up? Use this handy PDF that highlights how to access the uofm-secure wireless network.


Frequently Asked Questions — FAQ

What is uofm-secure?

Who can access uofm-secure?

Why is uofm-secure safer?

What devices are supported on uofm-secure?

I'm getting poor signal in my location. What should I do?

Can I connect my X-Box, PlayStation, or gaming console to uofm-secure?

I'm receiving a strong wireless signal with uofm-secure, but why can't I connect to the internet?


What is uofm-secure?

uofm-secure is a new wireless access which provides users with enhanced security for passwords and protection of University data.

 

Who can access uofm-secure?

This network is for current University of Memphis Faculty, Staff, and Students with access to the internet as well as University systems that are not open to the public

 

Why is uofm-secure safer?
The uofm-secure wireless network provides encryption between your device to the wireless access point, making data protection secure while providing a safe wireless environment for the entire campus community.

 

 

What devices are supported on uofm-secure?
Any wireless device that supports for WPA2-Enterprise with AES encryption and PEAP authentication.

 

 

I'm getting poor signal in my location. What should I do?
Turning off or disabling your wifi then re-enabling it will sometimes get you a better signal. If you still experience poor signal, consider moving to a location with better wifi coverage.

 

 

Can I connect my X-Box, PlayStation, or gaming console to uofm-secure?
No. You should connect your gaming device to uofm or uofm-guest.

 

 

I'm receiving a strong wireless signal with uofm-secure, but why can't I connect to the internet?
Please notify the Helpdesk by calling 901.678.8888.