Get up to Speed on Technology.
The Center for Teaching and Learning provides face-to-face, online, and on campus technical support for the faculty and staff. We also provide technical-driven support on enterprise services for students. Our continuous commitment to student success is proven through our focus to provide professional, customer-focused services.
Change in Service Desk Hours
ITS will implement a change in its Service Desk Call Center availability. Effective Sunday, May 6th, 2018, the ITS Service Desk will be available from 8:00 AM until 12 AM , seven days a week, excluding some holidays. Incoming calls after hours will be handled by voicemail services. If you require assistance after 12 AM, please leave a message or submit a service request. Messages will be checked daily and receive priority response the following business day. Thank you for your attention to this announcement and for your cooperation.
The Daylight Experience is on the Horizon
Beginning May 5, 2018, eCourseware will have a brand-new look and feel. The Daylight user layout in eCourseware makes it easy to navigate courses. From the visual look and feel to how users interact with eCourseware, Daylight helps ensure a best possible experience. Whether you’re a Faculty member setting up a quiz or a student uploading an assignment, the process should be simple. Daylight makes it easy to find what you need so that you can get things done faster. With new fonts, layouts, and color scheme, Daylight makes a great first impression. Its design invites users to dive right into their eCourseware experience and is accessible to those using assistive technologies.
ITS Launching New Wireless Access Pilot
Information Technology Services (ITS) is launching a new wireless access network pilot with an additional layer of security. Effective Aug. 14, uofm-secure will provide wireless users enhanced security for passwords and protection of University data. ITS welcomes your participation and cooperation in helping to keep both you and the University more secure with improved encryption. Existing UofM and uofm-guest wireless networks remain in place while the new uofm-secure network is tested. The need for two older networks will be addressed during the fall semester.
Meet with a Technology Trainer online every Tuesday from 8:00 am - 8:00 pm