Need Help?

What's my UUID?

A Universal User ID (UUID) is your username for using the computing services offered for students, faculty, and staff of the University of Memphis.

Your UUID forms your email address as follows:

Note: It is not your Social Security Number or your Banner U Number.

How can I change my password?

If you've forgotten your password, or it's expired, the first step will be to try your security questions:

  1. Visit:

  2. Click Forgot Your Password?

  3. Fill out the requested information and click Submit.

  4. Provide the answers to your security questions. The answers will be one word each, and be sure to use the same upper or lower case spelling that you did when originally creating the answer.

  5. Create a new password.

Still having trouble?

Contact the umTech Service Desk at 901.678.8888 or