Alumni Association Spotlight: Clarence Smith (BBA '08)
Pride Hospitality, LLC award-winning General Manager Clarence Smith is a distinguished alumnus of the Kemmons Wilson School of Hospitality and Resort
Management (BBA ’08).
Upon graduation in 2008, Clarence joined Pride Hospitality, LLC of Germantown as a
Senior Project Manager opening the Holiday Inn Express & Suites in Portland, IN.
Clarence excelled in the Manager In Training program at the Holiday Inn Express &
Suites in Memphis on American Way and later at the Baymont Inn & Suites in Houma,
Quickly moving up in the ranks, Clarence was appointed the General Manager of the
Holiday Inn Express & Suites Houston-Brookhollow, TX in 2009. Clarence accepted the
operational challenge of the hotel and improved guest service by 14 percent from 2009
to 2010 winning his first award for most improved guest satisfaction. In 2011 he was
recognized with his second award, the most qualified Guest Loyalty Enrollments within
Pride Hospitality’s portfolio of hotels.