Information for Students & Parents


Fall 2020 Registration Updates

Primarily Online and Remote Classes until Further Review; Some classes have returned to in-person on a voluntary basis with approval from University leadership

  • Most Fall 2020 classes at the UofM will be remote or online until further review.
  • Students do not need to adjust their Fall 2020 schedules to register for remote or online classes. 

Online – Web (no set meeting times for log in)
These classes are 100% online. These classes are marked with an M50, 410 or R section number.

Remote – (some set meeting times possible for log in)
All other classes at this time will be considered remote until further notice. This includes conventional sections and sections marked remote. Instructors will provide additional information in eCourseware.

Enrollment Refund Period for Course Changes

100% Refund Ends at 4:00pm on 08/21/2020
50% Refund  From 08/22/2020 thru 08/31/2020
0% Refund From 09/01/2020 and beyond for full term courses
(See Refund Calendar)



Residence Halls and Dining

Recognizing that campus housing and dining are essential for a large number of our students, these facilities remain open. Specific cleaning and social distancing guidelines are in place.


For Housing related questions not answered on these pages, contact housing@memphis.edu.


We encourage our campus community to dine in the campus dining locations to provide safe and convenient meal options during this time. Chartwells has adopted safety guidelines related to our associates and guests. Please review the new safety measures, such as wearing a face covering when not actively eating and social distance requirements, included in our Path to Open guide before visiting a dining location.

View current dining location hours >

View Starbucks hours >

If you have any questions or concerns related to dining on campus, please contact rstwart7@memphis.edu.


Public Health Expectations and Guidelines

Students are required to conduct symptom monitoring and check their temperature every day before reporting to campus. Symptom monitoring currently includes the following:

  • Fever or chills (repeated shaking with chills)
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • GI symptoms (nausea, vomiting and/or diarrhea)

headache, fever, chills, shortness of breath, muscle pain, new loss of taste of smell, congestion or runny nose, cough, GI symptoms, sore throat, fatigue

Anyone experiencing a temperature of 100.4 degrees (F) or higher or who has any of the above symptoms must stay home and NOT report to work/class. Student employees should contact their supervisors and the Student Health Center at 901.443.1397 or 901.443.6438.

Every person on campus must wear face masks/coverings (disposable or reusable cloth masks) in public settings (common workspaces, public spaces, hallways, stairwells, elevators, meeting rooms, classrooms, breakrooms, restrooms, etc.). Faculty who are delivering on-campus instruction may remove their face mask/covering to teach, provided they are located within a delineated teaching area that is no less than 10 feet from students. If social/physical distancing is possible, individuals working in private offices or laboratory environments that do not otherwise require face masks/coverings may remove their face masks/coverings while in such space. Cloth face mask/covering must only be worn for one day at a time and must be properly laundered before use again. Disposable masks may only be worn for one day and then must be placed in the
trash. For more information about wearing, making and maintenance of cloth face coverings, visit the CDC website.

6 ft apart (illustration of two people with arrow and 6 ft apart between them)

Maintaining space of at least six feet (about two arms’ length) between individuals is one of the best tools to avoid being exposed to the COVID-19 virus, and it is required of everyone while on University premises, including outdoor campus spaces. Social/physical distancing is important for everyone, but especially to help protect people who are at higher (vulnerable) risk of contracting COVID-19. Detailed information about the office and classroom environment will be covered below. The following are some general guidelines related to social/physical distancing.

Groups/Gatherings: Gatherings of individuals should only take place in a manner that makes social distancing possible and must occur only in compliance with federal, state and local requirements. Groups/gatherings should never exceed 50% of a room’s capacity, assuming individuals can still maintain six feet of separation for social/physical distancing requirements. Students should communicate with friends, study groups and student organizations by videoconferencing, email, instant message, telephone or other available technology rather than face-to-face. 

Elevators: Students and employees should use the stairs whenever possible given that elevator capacities may be challenging due to their size. No more than one person may enter an elevator unless it is larger than six feet. For elevators larger than six feet, multiple persons may ride at the same time, as long as proper social/physical distancing guidelines are maintained. Riders should anticipate having to wait, and whenever possible, should allow those with critical and accessibility needs priority use of the elevators. While using the elevator, face masks/covering must be used and touching the elevator buttons with exposed hands/fingers should be avoided whenever possible. Upon departing the elevator, hands should be washed with soap and water or by using an alcohol-based hand sanitizer with greater than 60% ethanol or 70% isopropyl.

Restrooms: Restroom occupancy should be limited based on size to ensure at least six feet of distance between individuals.
Hands must be thoroughly washed before leaving the restroom to reduce the potential transmission of the virus.

Handwashing and Sanitizing: Students must wash hands often with soap and water for at least 20 seconds especially after being in a public place, after blowing their nose, coughing, sneezing or touching their face. If soap and water are not readily available, use a hand sanitizer that contains at least 60% ethanol or 70% isopropyl alcohol. All surfaces of the hands should be rubbed together until they feel dry. Individuals should avoid touching their eyes, nose or mouth, and should wash their hands after touching their face.

Gloves: Health care workers, childcare workers and those deemed in high-risk areas should use gloves as part of PPE (Personal Protective Equipment). Gloves are not necessary for general use and do not replace good hand hygiene such as hand washing.

Coughing/Sneezing Hygiene: If students are in a private setting and do not have on their face mask/covering, they should always cover their mouth and nose with a tissue when coughing or sneezing and then throw used tissues in the trash. They must immediately wash their hands and/or use hand sanitizer as noted above.


Online Learning

As the University makes the transition to the online learning environment, we remain committed to accessibility for students with disabilities. Disability Resources for Students and the Center for Teaching and Learning are providing resources and support for faculty as they strive to transform their courses and learn how to make those courses accessible to all students. Any student who anticipates a disability-related barrier to participation in online learning should contact Disability Resources for Students at 901.678.2880 or drs@memphis.edu. This will enable us prioritize support for the actual and immediate needs of students this semester.

Information regarding eCourseware student support is located on the Keep Learning website. The site also contains information about non-university resources that may be helpful to students during this time. The ITS Service Desk at 901.678.8888 is available for technical assistance.

Financial Aid/Student Business Services

View all information related to Financial Aid at https://www.memphis.edu/financialaid/covid19faq.php.


The University has opened a COVID-19 Testing Center for only UofM students, faculty and staff who are exhibiting symptoms beginning August 17. Located at the Central to the Arts Hub, formerly the Visitors Information Center at the corner of Central and Patterson, the Center will be open Monday, Wednesday and Friday from 9 a.m. - 2:30 p.m. Testing Center access details are very specific and are provided at memphis.edu/coronavirusupdates/sick/testing.php.

Counseling: The Counseling Center is currently offering phone consultation and teletherapy appointments. Please call 901.678.2068 to speak to a counselor. Our hours are 8 a.m.-4:30 p.m. If you have a crisis or emergency after 4:30 p.m., please call 901.678.HELP (4357). Please check the Counseling Center website for more information.

Health Center: To protect the campus community and student health and wellness, the Student Health Center is providing virtual appointments for patients. Visit My Patient Portal to schedule a virtual appointment, or call 901.443.1397 or 901.443.6438 between 9 a.m.-4:30 p.m. Virtual appointments are available from 10:30 a.m.-2 p.m., Monday through Friday. After you schedule an appointment on the MyPatient Portal, a provider will reach out with instructions for a Telehealth virtual appointment, which you may access through a personal electronic device.

If you have symptoms of coronavirus (persistent fever, cough, difficulty breathing) or had contact with a confirmed or suspected case of coronavirus, please call the Health Center at 901.443.1397 or 901.443.6438 between the hours of 9 a.m.-4:30 p.m. After hours, please call the COVID-19 public information numbers, 833.556.2476 and 877.857.2945, available from 10 a.m.-10 p.m. daily, or the 24-hour COVID-19 hotline at 800.232.4636.

In an effort to support our students, faculty and staff, the Loewenberg College of Nursing has established a designated email helpline to submit questions. The email is staffed by experienced nursing and public health faculty who will respond to any COVID-19-related questions you may have. To submit your question to the helpline, please email yourhealth@memphis.edu.

Our Housing and Residence Life (HRL) custodians are actively cleaning and disinfecting all community residence hall spaces and performing deep disinfectant cleaning in the four halls closed during the break. All residence halls will continue to be disinfected and cleaned regularly per normal protocol. This practice will continue for the remainder of the semester. Students are strongly encouraged to use disinfectant wipes on personal belongings and surfaces within their bedrooms and suites.

In an abundance of caution, students returning from a level 2 or 3 country are required to self-quarantine even if no symptoms of illness are present.

Self-quarantine means you should stay in your place of residence, take your temperature twice a day and not go out until the quarantine period of 14 days is over. Should your temperature rise during your quarantine, please consult your doctor. Do not show up at an urgent care facility, hospital emergency room or doctor’s office unannounced – be sure to call first to let them know you have been in quarantine.

If you’re a student living off campus: You should quarantine at home with your family. After the 14 days, you must be cleared by your personal doctor. Please be sure to call ahead and let the physician's office know you have been in quarantine.

If you’re a student living on campus: You should quarantine at your off-campus home with your family. After the 14 days, you must be cleared by your personal doctor. You should not return to your residence hall or go to your room until you receive direction from University of Memphis Housing and Residential Life staff. 

If you are a student living on campus who can’t quarantine off campus: You must contact the Residence Life Office before arriving to campus so staff can assist you in setting up a place to quarantine on campus. Contact this department at housing@memphis.edu or 901.678.2295.

At the end of the quarantine, if you are free of symptoms and have followed quarantine procedures, you must make an appointment with your doctor to be cleared. Please be sure to call ahead and let the office know you have been in quarantine. 

Students must make an appointment with a medical professional and obtain clearance to return to campus. The Student Medical Clearance Form must be filled out by your medical provider and submitted electronically to the Student Health Center at studenthealth@memphis.edu no more than three days prior to returning to campus. Review the “students” section below for more information. For guidance, the UofM Student Health Center can be reached at studenthealth@memphis.edu or 901.678.2287.


Efforts to address student food insecurity will also continue via the Tiger Pantry:

  • Students can visit memphis.edu/tigerpantry to sign up for a bag pickup time. This replaces the former choice pantry model to reduce the health risk.
  • **Please inform us of any specific dietary needs/restrictions..
  • Tiger Meal Swipes program is also available. This program provides five free swipes to the Tiger Den facility to get a meal. Learn more about Tiger Meal Swipes >

The Office of the Dean of Students has compiled a comprehensive list of resources to assist with Emergency Fund Relief related to COVID-19. Review the list of resources >

The Office of the Dean of Students is available to provide you with guidance and resources to support your continued academic pursuits. To efficiently address your needs, we will provide service and support through our Dean of Students Student Support Assistance Request form.After receiving your form submission, we will connect you with a staff member who will identify resources for your specific needs.

Questions Related to Fall 2020 Semester

Yes, in accordance with the best available health guidance and in an effort to protect the safety of our students, faculty and staff, the University of Memphis will begin classes one week earlier than previously planned so that all classes and final exams can be completed prior to the Thanksgiving holidays. All classes will begin on Monday, August 17, and end on Tuesday, November 24. The last day of regular classes will be Tuesday, November 17, with five days for final exams. We will not be taking a fall break this semester, but will observe the Labor Day holiday. Announcements about additional measures will be forthcoming as the University’s preparedness work groups finalize and present their recommendations to the administration for approval and implementation this fall.

Yes, on-campus housing is being provided. Our day-to-day operations will follow CDC guidelines, local health authority recommendations, all other appropriate safety measures and the TN Pledge for Higher Education. Additionally, we will have testing, symptom monitoring, contact tracing and quarantine protocols in place for our residents. Additional details are available on the ResLife website, memphis.edu/reslife.

Our housing portal is open to apply for on-campus housing.

To review/update your application or apply for housing:

  • Log in to the MyMemphis dashboard and then click the ‘Student’ tab.
  • Go to the Housing and Residence Life section and click on the ‘Housing Application Portal’ link, then select “Housing Application.”
  • Select the appropriate term “Fall 2020 - Spring 2021" and "Regular Student Housing" then follow the steps through the portal.

To stay informed and be a part of the Tigers Live Here experience, please follow @UofMResLife on Instagram, Twitter, Facebook, Snapchat and Pinterest. Our department is available to answer any questions via email at housing@memphis.edu or phone at 901.678.2295.

Dining options on campus are also available. Chartwells has adopted safety guidelines related to our associates and guests. Please review the new safety measures, such as wearing a face covering when not actively eating and social distance requirements, included in our Path to Open guide before visiting a dining location. View current dining location hours >

Review the Tennessee Department of Health COVID-19 FAQs for Schools and Universities >
This guide provides answers to questions related to preventative measures, quarantine guidelines, tracking and other protocols as it relates to schools and universities.

See a complete list of UofM Frequently Asked Questions >