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March 2020 Communications

March 31 - Hiring Moratorium

As the University continues to evaluate the impact of COVID-19, it is clear we will need to make some difficult decisions to ensure that the University responds to the crisis in a financially sound and responsible manner. This will ensure we are appropriately positioned for the coming academic year, recognizing the significant economic impact across TN and the country.

Accordingly, the University is implementing a moratorium on all employment actions, effective April 1, 2020, until further notice. This action includes all requests to hire, reclassify or otherwise adjust staff and faculty positions. This action will allow the University to continue to monitor and assess this fluid situation and responsibly position itself to minimize the anticipated financial impact.

Recognizing there will be a need for essential or strategic hiring, an exception process has been developed to evaluate proposals. Any request for exceptions will be presented to the President through the Provost (faculty positions) and the CFO (staff positions) for consideration.

As mentioned in our last communication, we want to assure that all essential services at the University will continue without disruption.

We appreciate your ongoing commitment to the University during this challenging time.


March 30 - Virtual Learning and Spring Commencement

Dear Faculty, Staff, Students and UofM Family,

We are moving into our second week since transitioning to remote and virtual learning at the University of Memphis. Last night President Trump extended the national guidelines, including continued social distancing, through April 30, 2020. The caring, resilience and teamwork of our community during this difficult time has been impressive. Although the overwhelming majority of our students have returned home, our faculty and staff remain available and accessible through virtual means to provide support and guidance. We are committed to helping our students complete the spring semester, achieve their goals and prepare for the next step in their individual journeys.

Adjusting to Remote and Virtual Learning   
As our students continue their studies remotely, there are services available to assist them including a summary of digital resources dedicated to student success, along with tips and tools for navigating the transition to remote learning and staying on track toward degree completion. Resources can be found at memphis.edu/umtech/teaching/ecwstudent.php. Additional resources for emotional support, physical health and general well-being are available through the Dean of Students Office at memphis.edu/deanofstudents/.

Spring Commencement
Many of you have reached out to express your disappointment about the disruption of spring commencement. I share your disappointment. Although we will not be able to celebrate our seniors and others scheduled to graduate in May in the traditional manner because of the significant risk to the public health, we will celebrate and honor spring graduates with a virtual ceremony. We are actively monitoring COVID-19, and if circumstances change for the better, we are planning for a traditional commencement ceremony in late summer or early fall. We will invite our spring graduates to participate in a traditional ceremony as soon as we are able to safely schedule one. We will share more details in the coming weeks as plans are finalized. 

Again, thank you for your caring, your collaborative spirit and your resilience during these very difficult times. Together we will successfully navigate the challenges ahead.  

As a reminder the Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available, and the yourhealth@memphis.edu helpline is available to answer any questions related to COVID-19.

-Dr. M. David Rudd, UofM President


March 30 - Student Resources (Updates)

Dear UofM students:

We know this pandemic is creating significant challenges for you, your family members and our broader community. We are here to help you work through those challenges and provide you with support and services you might need to navigate the coming weeks. Below is a summary of support services. Please reach out if you need assistance.

Counseling & Health Services
 
Counseling: The Counseling Center is currently offering phone consultation and teletherapy appointments. If you need crisis assistance, please call 901.678.2068 during business hours (8:00 a.m. to 4:30 p.m.). If you are experiencing a crisis emergency after hours, please call 901.678.HELP (4357). Learn more at memphis.edu/counseling.
 
Health Center: To protect the campus community and student health and wellness, the Student Health Center is providing virtual appointments for patients. Visit My Patient Portal to schedule a virtual appointment, or call 901.443.1397 or 901.443.6438 between 9 a.m.-4:30 p.m. Virtual appointments are available from 10:30 a.m.-2 p.m., Monday through Friday.
 
After you schedule an appointment on the MyPatient Portal, a provider will reach out with instructions for a Telehealth virtual appointment, which you may access through a personal electronic device. 
 
If you have symptoms of coronavirus (persistent fever, cough, difficulty breathing) or had contact with a confirmed or suspected case of coronavirus, please call the Health Center at 901.443.1397 or 901.443.6438 between the hours of 9 a.m.-4:30 p.m. After hours, please call the COVID-19 public information numbers, 833.556.2476 and 877.857.2945, available from 10 a.m.-10 p.m. daily, or the 24-hour COVID-19 hotline at 800.232.4636.

Student Support

Student Assistance: The Office of the Dean of Students is available to provide you with guidance and resources to support your continued academic pursuits. To efficiently address your needs, we will provide service and support through our Dean of Students Student Support Assistance Request form. After receiving your form submission, we will connect you with a staff member who will identify resources for your specific needs.

Food Insecurity: Efforts to address student food insecurity will also continue via the Tiger Pantry:

  • Students can visit memphis.edu/tigerpantry to sign up for a bag pickup time. This replaces the former choice pantry model, to reduce the health risk.
    • **Please inform us of any specific dietary needs/restrictions
  • Tiger Meal Swipes program is also available. This program provides five free swipes to the Tiger Den facility to get a meal. Learn more about Tiger Meal Swipes >
  • Dining hours of operation are on a weekly basis and will be adjusted based on need. View current dining options and hours >

As a reminder the Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available, and theyourhealth@memphis.edu helpline is available to answer any questions related to COVID-19.

For other questions, please contact the Office of the Dean of Students at 901.678.2187 or deanofstudents@memphis.edu.
 
We are committed to supporting our students during this challenging time. 

-Dr. Justin Lawhead, Dean of Students


March 29 - Families First Coronavirus Response Act

Dear Faculty, Staff and Students:
 
In an effort to ease employees’ choices between protecting their jobs and their families, the US Department of Labor (DOL) has implemented various changes enacted by Families First Coronavirus Response Act (FFCRA) effective April 1, 2020, through December 31, 2020. This Act will impact University employees in the following ways:
 
Expansion of the Family Medical Leave Act (FMLA)
 
Eligibility: Employees who have worked at least 30 days as of April 1, 2020, and are unable to work (or telecommute) due to caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19.
 
Benefit: The employee may receive up to 12 weeks of job and benefit protected leave. During the first ten business days (two weeks), the employee can choose to be unpaid or to use their own accumulated annual and/or sick leave. During the remaining ten weeks, the employee will be paid at two-thirds their regular rate of pay, up to $200 per day. 
 
Under the FMLA, employees are eligible for a total of 12 weeks of leave. This includes the expanded FMLA and regular FMLA. Therefore, if an employee has used FMLA in the 12 months preceding the need for the expanded FMLA, those weeks/hours of used FMLA will count against the expanded FMLA. For example, John used ten weeks of FMLA beginning in June of 2019. He is now not able to work due to his child’s school cancellation beginning April 1 and would like to use the expanded FMLA. John will be eligible for only two additional weeks of the expanded FMLA because he has utilized ten weeks in the 12 months prior to April 1, 2020.
 
Emergency Paid Sick Leave
 
Employees are provided with two weeks of paid sick leave (up to 80 hours, or a part-time employee’s two-week equivalent) for one of the qualifying reasons for leave related to COVID-19.
 
Under the FFCRA, an employee qualifies for paid sick time if the employee is unable to work (or unable to telework) due to a need for leave because the employee:

  1. is subject to a Federal, State or local quarantine or isolation order related to COVID-19;
  2. has been advised by a health care provider to self-quarantine related to COVID-19;
  3. is experiencing COVID-19 symptoms and is seeking a medical diagnosis;
  4. is caring for an individual subject to an order described in (1) or self-quarantine as described in (2);
  5. is caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19; or
  6. is experiencing any other substantially-similar condition specified by the Secretary of Health and Human Services, in consultation with the Secretaries of Labor and Treasury.

 
Rate of pay for emergency sick leave:

  • For leave reasons (1), (2), or (3): Employees taking leave shall be paid at either their regular rate up to $511 per day and $5,110 in the aggregate (over a two-week period).
  • For leave reasons (4), (5), or (6): Employees taking leave shall be paid at two-thirds their regular rate whichever is higher, up to $200 per day and $2,000 in the aggregate (over a two-week period).

 
Employees interested in applying for either coverage should complete the Families First Coronavirus Response Act Request form or contact their Sr. Human Resources Business Partner at hrbusinesspartners@memphis.edu or 901.678.3573.
 
More information about the Act (including fact sheets and FAQs) can be found at the DOL’s website at https://www.dol.gov/agencies/whd/pandemic.

As a reminder the Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available, and theyourhealth@memphis.edu helpline is available to answer any questions related to COVID-19.

-Raaj Kurapati, Executive Vice President and Chief Financial Officer


March 27 - Housing, Dining and Parking Refunds

Dear Faculty, Staff and Students:

Both the U.S. Senate and House of Representatives have passed federal relief legislation, and it is moving forward to President Trump for signature. We already have some details regarding implications for the University of Memphis. Most importantly, we are moving forward with housing, dining and parking refunds related to the COVID-19 event. Details on refunds will be provided Monday, March 30, on our FAQs page, and we will begin processing refunds next week.

We will continue to update our campus on a regular basis as new information becomes available. Continue to follow state and federal health guidelines to keep our community safe and healthy. Please be reminded our Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available, and the yourhealth@memphis.edu helpline is available to answer any questions related to COVID-19.

-Dr. M. David Rudd, UofM President


March 25 - Federal Relief Package Update

Dear Faculty, Staff and Students:

As you are likely aware, a federal relief package is expected to pass the U.S. House and Senate in the next few days. We have received some initial details and are in communication at the state and federal level. The Tennessee Higher Education Commission (THEC) will be providing more detail in the coming days regarding the likely implications for Tennessee institutions of higher education. You will be updated on a regular basis as we receive details, assess and understand implications for the University of Memphis. The UofM is also actively working on details regarding student refunds related to housing and dining expenses associated with the COVID-19 event. We will provide an update when finalized.

Thank you for your compassionate and collaborative spirit during these challenging times. The response of our University community has been nothing short of remarkable. Please continue to follow all state and federal guidelines we have shared in order to help keep our campus and community safe and healthy. 

Please be reminded our Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available, and the yourhealth@memphis.edu helpline is available to answer any questions related to COVID-19.

-Dr. M. David Rudd, UofM President


March 25 - YourHealth Helpline

In an effort to support our students, faculty and staff, the Loewenberg College of Nursing has established a designated email helpline to submit questions. The email is staffed by experienced nursing and public health faculty who will respond to any COVID-19-related questions you may have. To submit your question to the helpline, please email yourhealth@memphis.edu.

It is our goal to make sure you have the correct information that you need during this time.

Please note the additional UofM health and wellness resources available to you:

Student Health Center: memphis.edu/health
Counseling Center: memphis.edu/counseling

Our Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available.


March 24 - Campus Safety and Building Controls

Dear Faculty, Staff and Students:

To appropriately respond to the impacts of COVID-19, the University has taken several steps following CDC guidelines and directives from local authorities to include:

  • moving all academic offerings to remote instruction;
  • having all non-essential personnel work from home;
  • limiting access to campus facilities; and
  • practicing appropriate social distancing and density of essential personnel on campus.

 
The University’s utmost priority is the safety of all members of the campus community. Toward this end, we are taking several additional actions to include:

  • increasing patrols by our police officers of all campus facilities, including adding additional personnel and rotations;
  • strategically reducing access to our facilities; and
  • locking up facilities where appropriate and monitoring such regularly.

 
In the coming days and weeks, you will see the impacts of these actions around campus and want to assure that all key/essential services will continue without disruption, including support for students who need to remain in campus housing, essential personnel who need access to offices and other facilities, and food services to serve (with a focus on to-go options) those needing such services.

Thank you for all you do for our University and our community.

-Raaj Kurapati, Executive Vice President and Chief Financial Officer


March 23 - Still Driven. Still Doing.

Dear UofM Campus Community:

While these are uncertain times, I have no doubt that our Memphis community will pull together to take care of each other and rise to any challenge. We are more than a University. We are a community.

-Dr. M. David Rudd, UofM President


March 23 - Undergraduate Students Enrollment Services Updates

Dear UofM Students:

Now that the UofM has transitioned to online learning for the spring term in an effort to protect our University community from the spread of the COVID-19, we are working to minimize your need to physically visit campus to conduct business while ensuring we support your needs. Below you will find contact information for the Enrollment Services Offices of Undergraduate Admissions and New Student Orientation, Financial Aid, Scholarship and the Registrar. We encourage you to contact us first by telephone or email rather than making a visit to the office.

For students who need to submit admission or financial aid documents, in most cases, these materials can be faxed or scanned and emailed to us. Below is the contact information for each Enrollment Services area. Thank you for your cooperation, and please practice the safe measures described by the CDC.

Undergraduate Admissions
Transcript/document submission, EVEA/residency verification, change of admission status, admissions questions
901.678.2111 voice (Undergraduate Admissions)
901.678.2169 voice (Recruitment and Orientation)
901.678.3053 fax
admissions@memphis.edu

Financial Aid
Satisfactory Academic Progress (SAP) request/appeals, verification documents, financial aid questions
901.678.4825 voice
901.678.3590 fax
financialaid@memphis.edu

Scholarship
Summer HOPE, Summer 3+3, service hours, scholarship questions
901.678.3213 voice
901.678.5621 fax
scholarships@memphis.edu

Registrar
Transcript requests, enrollment verification, registration questions, grading questions, Veterans Benefits
901.678.2810 voice
901.678.5757 fax
registrar@memphis.edu

Best wishes as we work together to meet your campus needs.

-William Akey, Ed.D., Vice Provost for Enrollment Services


March 22 - Online Learning Transition

Dear Students:

The faculty and staff at the University of Memphis have devoted tremendous efforts over the past week to implement the transition to remote learning beginning tomorrow.

As you prepare for this transition, we would like to encourage you to review information on the following sites:

  • Keep Learning - e-learning tools and resources that can be used by students; information about temporary software licensing for Adobe products; and information about assistance being provided by cellular/cable companies during this time
  • umMail - Office365 site that provides web-based access to email, calendar, OneDrive, Word and Excel
  • Zoom - information, training videos, etc., about our new video-conferencing software
  • Technology Resource Locator - computer lab availability and hours of operation (Note: Computer lab seating will be limited in accordance with social distancing guidelines.)
  • myMemphis - the University’s primary portal through which students, faculty and others can access self-service tools and find links to other useful services

Thank you for your patience and understanding as we continue to expand our services to support you during this time. For technical assistance, please contact the ITS Service Desk by calling 901.678.8888, emailing umtech@memphis.edu, or visiting https://umhelpdesk.memphis.edu.

Questions about course content will be addressed by your faculty members. They have shown enormous creativity in devising alternative remote means to help you continue to learn the knowledge and skills that are the focus of your courses. We have asked them to work flexibly with you to help you succeed. We would ask you to be mindful that we are all working to meet the challenges associated with moving to remote learning. Working together, we will assure that you continue to receive a great education in a very challenging time that is requiring all of us to think and act in new ways.

-Dr. Tom Nenon, Executive Vice President for Academic Affairs and Provost
-Dr. Robert Jackson, Chief Information Officer


March 20 - COVID-19 Update

Dear Faculty and Staff:

Our leadership team continues to review local, state and federal guidance regarding our response to COVID-19 (coronavirus). Faculty and staff have done a remarkable job over the last few weeks, and we are prepared to engage our students via remote and virtual instruction. Over the course of the past few days, the University has transitioned from normal operations, and I have requested that all division leaders implement plans for most employees to work remotely until further notice. Essential services will continue, and our core infrastructure that allows us to meet our educational needs will continue uninterrupted. At this point, it is uncertain as to when we will return to normal operations. We will keep you updated on a regular basis.

Employees will continue to have limited access to campus, along with a limited number of students that require assistance that do not otherwise have access to critical resources. As noted, some essential personnel will continue to be on campus as required to maintain our core infrastructure and critical functions, not dissimilar from critical functions in the broader City of Memphis and across our state. Division leaders and supervisors have been requested to provide guidance and assistance to our staff as we continue to adjust and adapt to a fluid and frequently changing landscape. 

Thank you for your remarkable commitment and service to our campus and community. The safety and well-being of every member of our campus community is paramount as we meet this unprecedented challenge in American and global history. 

-Dr. M. David Rudd, UofM President


March 20 - Student Workers

Dear Faculty, Staff and Students:

Please be advised that all students, including federal work-study students, who want to continue working still have a job with the University of Memphis, regardless of our transition to remote and virtual instruction. Supervisors are responsible for adapting work for current student workers and should contact their students to discuss modified assignments. Student workers can telecommute and supervisors are expected to be flexible with finding work for them to do.

Please contact our Office of Human Resources at hr@memphis.edu, or 901.678.3573, if you have any questions. We appreciate your patience, cooperation and flexibility during these unprecedented times.

-Dr. M. David Rudd, UofM President


March 20 - Student Resources

Dear UofM students:

As you know, the University of Memphis is transitioning to remote learning to support Centers for Disease Control & Prevention (CDC) recommendations and reduce health concerns related to COVID-19. We are aware this pandemic may cause challenges for your student experience and we are committed to your success. We are ready to help you work through any difficulties and provide you with needed services.

Counseling & Health Services
 
Counseling: The Counseling Center is available for phone consultation and has an appointment schedule for students. Please call 901.678.2068 to speak to a counselor. Our hours are 8 a.m.-4:30 p.m. If you have a crisis or emergency after 4:30 p.m., please call 901.678.HELP (4357). Please check the Counseling Center website for our virtual teletherapy appointments which will be available beginning Monday, March 23.
 
Health Center: The Health Center is on an appointment-only schedule for patients. Please go to My Patient Portal located on the Health Center website or call our office at 901.678.2287 to make an appointment. Appointments are available from 8 a.m.-3:30 p.m.

If you are exhibiting symptoms of the coronavirus including a fever, cough or difficulty breathing or have had contact with a confirmed or suspected case of coronavirus, phone consultations are required.

Our staff is currently implementing a virtual health platform which will be available beginning Monday, March 23. 

Student Support

Food Insecurity: Efforts to address student food insecurity will also continue via the Tiger Pantry:

  • Students can visit memphis.edu/tigerpantry to sign up for a bag pickup time. This replaces the former choice pantry model, to reduce the health risk. Bag pickups are limited to a few hours a day and will take place in the University Center Atrium.
    • **Any students with specific dietary needs/restrictions can let us know, and we will pack a bag specifically for them.
  • Tiger Meal Swipes program is also available. This program provides five free swipes to the Tiger Den facility to get a meal. Learn more about Tiger Meal Swipes >
  • Dining hours of operation are on a weekly basis and will be adjusted based on need. View current dining options and hours >

Student Assistance: The Office of the Dean of Students is available to provide you with guidance and resources to support your continued academic pursuits. To efficiently address your needs, we will provide service and support through our Dean of Students Student Support Assistance Request form.

  • By providing us information about your situation, we can match you with a Student Outreach and Support Case Manager who can help identify resources for your specific needs.
  • Meetings will be conducted over the telephone or through a digital platform.

For up-to-date information from the University of Memphis regarding COVID-19 and to explore additional questions about the University’s response to COVID-19, please see memphis.edu/coronavirusupdates. For other questions, please contact the Office of the Dean of Students at 901.678.2187 or deanofstudents@memphis.edu.
 
We are committed to supporting our students during this challenging time. 

-Dr. Justin Lawhead, Dean of Students


March 19 - Student Academic Updates

Dear Students:

The faculty have been working very hard and thoughtfully this week to try to make the transition of our on-ground courses to a remote format as smooth as possible. We very much appreciate your patience and flexibility, as you are preparing for this adjustment as well. There will be a very few classes in which not all parts of the class can be conducted remotely. We have worked to reduce those to a minimum. If your class is one of them, you instructor will let you know that very soon.

Schedule: The semester ending date and the due date for grades remain unchanged. If there are final examinations that are administered synchronously, we have asked the faculty to schedule them during the regularly scheduled final exam period. Otherwise, the last week may be used for activities other than a synchronously scheduled final exam. We have encouraged the faculty to inform you about due dates well in advance, however, so that they can schedule their work accordingly.

Drop Date: We have moved the drop date for the full term from March 20 to March 27.

Communication with Your Faculty: You should be receiving information from each of your instructors about the changes by email or in the eCourseware by Friday afternoon at the latest. Please understand that the changes will still be a work in progress in some cases and that the faculty might not yet be able to give definitive information about all of the changes at that point. We have asked all instructors to provide you with information in that message about whether the course will be entirely remote and what you need to do to prepare for next week.

Computer Lab Access for Students: We will have computer labs on campus available for students who do not have adequate computers or bandwidth at home. Access and usage will follow CDC guidelines. Information regarding computing lab locations and hours of availability can be found on the Technology Resource Locator website. Please check the website for the most current information.

Disability Access: As the University makes the transition to the online learning environment, we remain committed to accessibility for students with disabilities. Disability Resources for Students and the Center for Teaching and Learning are providing resources and support for faculty as they strive to transform their courses and learn how to make those courses accessible to all students. Any student who anticipates a disability-related barrier to participation in online learning should contact Disability Resources for Students at 901.678.2880 or drs@memphis.edu. This will enable us prioritize support for the actual and immediate needs of students this semester.

Instructional Support: Information regarding eCourseware student support is located on the Keep Learning website. The site also contains information about non-university resources that may be helpful to students during this time. The ITS Service Desk at 901.678.8888 is available for technical assistance.

Finally, as a general note, I want to assure that we are mindful that students are at the center of everything we do at the University of Memphis and that we want to do everything we can to help you succeed and stay safe at this very difficult time.

-Tom Nenon, Executive Vice President for Academic Affairs and Provost


March 17 - Faculty and Staff COVID-19 Update

Dear Faculty and Staff:

The past two weeks have been difficult ones for all of us as we take steps to slow the spread of COVID-19. We are following all federal and state guidance to protect the health and well-being of our campus and community. At the heart of the effort is the need to continue to expand “social distancing” to minimize unnecessary interpersonal contact, along with individual and institutional hygiene measures. We have empowered local work units to implement changes to employee schedules and work arrangements based on their unique unit needs and demands. As you are aware, we have a small percentage of students who need to remain in campus housing, as they have no available housing or dining alternatives. Steps have been taken, and will continue to be implemented, to ensure that appropriate social distancing and cleaning are maintained. This includes consolidation of dining to limited options, with an emphasis on taking food to go. Despite these unprecedented circumstances, we will continue to operate in modified and innovative ways to deliver instruction to our students and maintain our research initiatives.

I want to thank you for working together to meet this challenge. It is indeed a difficult one, but your flexibility, expertise and commitment are invaluable as we move forward in thoughtful and deliberate fashion, based on the latest scientific and public health information available and recognizing that additional modifications will be required in the coming weeks. Although significant challenges are ahead, I am supremely confident in our ability to be innovative and creative as we meet and overcome each one. I am enormously grateful for your kindness to one another and willingness to embrace a spirit of community and caring, in order to protect the health and well-being of our campus and our City.

The Coronavirus Updates and FAQ webpages are updated daily.

-Dr. M. David Rudd, UofM President


March 16 - COVID-19 Updates

Dear Faculty, Staff and Students:

With spring break having been extended through the end of this week, faculty and staff are actively working to facilitate a transition to remote and virtual learning for the remainder of the spring semester for the majority of offerings. Students will be contacted by their instructors by Friday, March 20 with details on how their courses will be delivered and completed for the spring semester.

Yesterday, the Centers for Disease Control and Prevention (CDC) updated their COVID-19 (coronavirus) guidelines to include the cancellation of all events of 50 or more individuals over the course of the next eight weeks. This cancellation period covers the University of Memphis graduation, originally scheduled for May 9. At this time, we are exploring the option of postponing graduation, as we recognize how important this event is for our students and family members. We will update you as more information becomes available in the coming weeks, and we can more accurately project possible dates. An update on summer sessions will be provided in the next few days. 

These are unprecedented circumstances and, accordingly, we appreciate your patience and cooperation as we plan how best to move forward. We will continue to provide regular updates as local, state and federal guidance is provided. Our Coronavirus Updates and FAQs webpages are updated on a daily basis as new information becomes available. Let’s work together and support each other as we protect the health of our community and move forward to meet and overcome this challenge.   

-Dr. M. David Rudd, UofM President


March 12 - FAQ Link

Guidelines and other FAQs are available on our webpage, FAQs related to Coronavirus and the UofM. This message covers some of the most frequent questions:

  • As a reminder, members of the University community, including visitors to the UofM, coming from countries with CDC Level 2 and 3 rating at the time of arrival in the U.S., regardless if the trip was related to University business or personal, are required to observe a 14-day self-quarantine period and must produce a medical clearance prior to returning to campus. Self-quarantine guidelines are available on the FAQ webpage.
  • Information regarding travel is also available at the FAQ link. On travel related matters not addressed in the FAQ’s, please e-mail the Controller’s office at gninan@memphis.edu and Shared Services at kyates1@memphis.edu.
  • Should students need to self-quarantine, the Student Medical Clearance Form must be filled out by your medical provider and submitted electronically to the Student Health Center at studenthealth@memphis.edu no more than three days prior to returning to campus. Review the “students” section on the FAQs webpage for more information. For guidance, the UofM Student Health Center can be reached at studenthealth@memphis.edu or 901.678.2287.
  • Should faculty and staff need to be self-quarantined, you must make an appointment with a medical professional and obtain clearance to return to work. The Faculty/Staff Medical Clearance Form must be filled out by your medical provider and submitted to hr@memphis.edu no more than three days prior to returning to campus. Faculty and staff who have questions about returning to campus can contact Human Resources at hr@memphis.edu or 901.678.3573.
  • As a regular faculty or staff member of the University, you accrue sick leave hours as well as annual leave hours, where applicable. While you are quarantined, you may continue getting paid by using first your accumulated sick leave, and then your accumulated annual leave. For any questions or additional information regarding your leave and/or benefits, you may contact your assigned Sr. HR Business Partner or Human Resources at 901.678.3573 or hr@memphis.edu. For a list of Sr. HR Business Partners, please visit: https://www.memphis.edu/hr/staff.php.
  • In regard to the spring break extension schedule, please choose your classification below:
    • UofM Central Campus, Lambuth Campus and other satellite campuses: Spring break for students is extended through March 22 with classes beginning again on Monday, March 23.
    • Law School: For questions concerning the Law School, please contact the Law School Dean’s Office at 901.678.2421 or refer to communications from the Dean.
    • UofM Global/Online Students:
      • UofM-sponsored online courses (M50 designation) will adhere to UofM’s spring break extension.
      • TN eCampus online courses (R50 designation) will follow theTN eCampus academic calendar. Any changes in the TN eCampus calendar will be communicated to faculty and students directly from the TBR TN eCampus office.
  • For extended spring break dining hours, visit https://dineoncampus.com/UofM/uofm-dining-hours-of-operations. For Dining related questions not specifically addressed at the link, contact robin.stewart@memphis.edu and for Housing related questions contact selogan@memphis.edu.
  • At this time, spring commencement ceremonies are scheduled. Any change in plans will be updated as information and health guidance becomes available over the coming weeks.

Again, please visit FAQs related to Coronavirus and the UofM for more detailed information relating to the UofM campus. You can track all available information at the following link: memphis.edu/coronavirusupdates.


March 12 - Spring Break Extended to Allow for Transition to Remote Learning

Dear Campus Community:

We continue to coordinate with local, state and federal entities regarding COVID-19 (coronavirus). In an effort to reduce risk on our campus and protect the health and safety of our community, we are taking a number of actions designed to help limit coronavirus exposure. To be clear, there are no confirmed cases on our campus. As reported by the City of Memphis, however, there are cases in the broader Memphis community.

Effective immediately, spring break is extended for students for an additional week, through March 22 with classes beginning again on Monday, March 23. The University will remain open. Recognizing that campus housing and dining are essential for a large number of our students, these facilities will also remain open. Specific cleaning and social distancing guidelines will be shared with those utilizing University housing and dining facilities. Guidelines are available for students returning from travel, including any indicated need for evaluation through our Health Center and any potential for quarantine. Guidelines and other FAQs are available on our website, FAQs related to Coronavirus, and additional information will follow.

As faculty and staff return to campus on Monday, March 16, the additional time will allow for preparation and transition to remote and virtual learning for the majority of courses and educational activities for the remainder of the spring semester. Any exceptions regarding some smaller classes with unique demands, laboratories and some performing arts instruction to continue with limited face-to-face contact are at the discretion of the Provost and will be evaluated on a case-by-case basis. Instructors are expected to communicate with students in their courses via email and provide detailed instructions for next steps by close of business on Friday, March 20. These instructional changes will remain in place through the end of the spring semester. As classroom instruction transitions to online or remote alternatives for the remainder of the semester, students are encouraged to return home.

Consistent with Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) recommendations, University-sponsored events (i.e. outside of academic instruction) with more than 150 attendees need to be postponed, cancelled or reconfigured as to minimize large gatherings. In cases where larger gatherings do occur, advance cleaning and other health guidance will be followed. This does not include intercollegiate athletics. Those events are being coordinated with guidance from the American Athletic Conference and NCAA.

The campus is not closing. Buildings will remain open, and day-to-day campus operations will continue. There will likely be some limitations in operations and services, however, as there will be a need for remote operations of some units.

Today, in a proactive step to ensure the safety of our students and staff, Shelby County Schools announced that all classes will be canceled for two weeks, beginning Friday, March 13, through Friday, March 27. Schools are scheduled to reopen on Monday, March 30. University Middle, Campus School and the Early Learning Research Center will adhere to this closure and our University Schools families, faculty and staff will receive additional information via email this morning.

Even though we do not have any active coronavirus cases on our campus, we believe the steps summarized are consistent with current local, state and federal health guidance and will help reduce risks and protect our community.

It is anticipated that summer sessions will occur as originally planned and scheduled. We will continue to provide regular updates. You can track all available information at the following link: memphis.edu/coronavirusupdates

We recognize that implementing these changes mid-way through a semester with limited notice will create an array of challenges, but we appreciate your patience and cooperation, recognizing the serious nature of the current circumstances. It has never been more important that we work together and appreciate that each of us are critical to achieving our mission. The safety and security of our campus community is our top priority.

-Dr. M. David Rudd, UofM President


March 12 - University Schools Closure

Dear University Schools families, faculty and staff,

As you may have read this morning, Shelby County Schools has announced that all classes will be cancelled for two weeks, beginning Friday, March 13, through Friday, March 27. Schools are scheduled to reopen on Monday, March 30. Our University Schools will adhere to this closure and will also plan to reopen on Monday, March 30. This will impact our Early Learning & Research Center, Campus School and University Middle.

As shared in the message from Shelby County Schools, there have not been any risks to schools identified by the Health Department. However, due to national developments and rapidly changing conditions regarding the spread of COVID-19, Superintendent Ray, our School Board and District leadership believe this is the most responsible course of action at this time. University leadership supports this course of action and will use this time to further deep clean and disinfect our schools in anticipation of our students return. We will utilize inclement weather days to offset the closure and will continue to work closely with our district colleagues and Health Department officials to monitor the situation in Shelby County.

You can find helpful information and resources about COVID-19, including facts from the Health Department and CDC, handwashing tips and other general guidelines for virus prevention, on the UofM website at memphis.edu/coronavirusupdates and via the Shelby County Schools website at https://www.scsk12.org/coronavirusfacts/ . The Health Department has also launched a hotline number for questions about COVID-19: 901.692.7523. The number is staffed during regular business hours, Monday – Friday, 8 a.m. to 4:30 p.m.

As you know, this is a continuously evolving situation. We will remain in touch should any additional updates become available. Please know the health and well-being of your child is a concern we share, and we will continue to make decisions with their best interest in mind.

-Sally G. Parish, Associate Vice President for Educational Initiatives


March 12 - Statement Regarding Winter/Spring Sports

Earlier today, the American Athletic Conference announced both the cancellation of the men’s basketball tournament and the suspension of all spring competitions until further notice. University of Memphis Athletics fully supports these decisions in the best interest of public health. With that in mind, we have decided to cancel all public spring football events, including the Friday Night Stripes spring game. We will continue to communicate closely with conference officials and our University administration, providing updates as things progress. The health and well-being of our student-athletes, staff, their families and the entire Memphis community will remain our top priority.

-University of Memphis Athletics


March 9 - International Travel Discontinued

Dear Faculty, Staff and Students:

Given continued state and federal guidance, as of today we are discontinuing all faculty, staff and student international travel through the end of the semester. Student international travel had already been discontinued to level 3 countries. Anyone already overseas and returning to Memphis will be appropriately self-quarantined prior to returning to campus. While we are not discontinuing domestic travel at this time, we encourage faculty, staff and students to exercise judgment when considering domestic travel and avoiding or postponing travel where practical. Any summer travel restrictions will be evaluated in the coming months in accordance with available state and federal guidance.

The health and safety of our campus community is at the forefront. Please follow the self-care guidelines available at: memphis.edu/coronavirusupdates. As a reminder, it is important to take the following steps:

  • Please review the CDC Travel Health Notice and current information from the CDC. Individuals that have traveled recently, especially to the Asia-Pacific region and are experiencing the above symptoms, should seek medical attention immediately.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask. CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

-Dr. M. David Rudd, UofM President


March 8, 2020 - Coronavirus Case Confirmed in Shelby County

Dear Campus Community:

We are aware that the first case of COVID-19 (coronavirus) has been identified in Shelby County, information shared by Mayor Strickland this morning. The University of Memphis is actively coordinating with City and County officials, monitoring the situation and will provide updates as necessary. In the interim, please continue to engage in appropriate self-care as previously shared and directed at the following link: memphis.edu/coronavirusupdates

-Dr. M. David Rudd, UofM President


March 6, 2020 - Health Preparedness: Online Classes

Dear Students:

Health preparedness necessitates that we more thoroughly plan for the possibility that conducting our face-to-face classes may be interrupted. Our highest priority will be to identify ways to assist our students successfully through completion of their academic courses this semester. This will require creativity and flexibility on the part of both our faculty and our students.

If necessary, one of the most important options will be to move as much of our instruction as possible to an online format. Our Center for Teaching and Learning has developed extensive resources to help support faculty and students in an online setting. Resources can be found on the Smart Start website. Students who are new to online courses should consider consulting the online readiness tutorial in case we need to shift to an online course format.

Please know that student success remains one of the highest values of our University. Our faculty and staff will make every effort to help you remain safe and meet the challenges that this new situation may present to all of us.

-Tom Nenon, Executive Vice President for Academic Affairs and Provost


March 6, 2020 - Health Preparedness: Faculty Online Instruction

Dear Faculty:

Health preparedness necessitates that we more thoroughly plan for the possibility that conducting our face-to-face classes may be interrupted. Our highest priority will be to identify ways to assist our students successfully through completion of their academic courses this semester. This will require creativity and flexibility on the part of both our faculty and our students.

If necessary, one of the most important options will be to move as much of our instruction as possible to an online format. Our Center for Teaching and Learning has developed extensive resources to assist faculty members in making that transition, and are available for in-person support. An overview of those resources, which includes online tutorials and training options, can be found at Keep Teaching. We encourage faculty members who are not familiar with online or hybrid instruction to take this opportunity to become familiar with these resources, which can also be helpful in traditional on-ground courses as well.

In addition to the resources provided by the Center, the extensive experience that most of our colleges, schools and departments have gained in online instruction is supported by dedicated faculty and staff who can provide assistance for those who are new to online instruction. Your chairs and deans can connect you with these individuals. Working together, we will meet the challenges that this new situation may present.

We appreciate your willingness to find ways to continue to support our students’ academic progress and welcome any suggestions to better assist you in that effort.

Dr. Tom Nenon
Executive Vice President for Academic Affairs and Provost


March 5, 2020 - Travel Notice and Hand Sanitizer Helpline

Campus Community:

With Spring Break approaching, please be aware of the current travel advisory issued by the Center for Disease Control and Prevention (CDC).

The CDC recommends avoiding nonessential travel due to widespread community transmission to countries deemed a Level 3, the highest warning level issued. Level 3 countries currently include: China, Italy, Iran and South Korea. Venezuela is also deemed a Level 3 due to outbreaks of infectious diseases and lack of adequate health care.

Please note, no University sponsored travel to Level III countries is scheduled. Be aware that as the CDC level designations change, the University will adjust travel plans accordingly. Be prepared for the possibility of travel quarantines.

View Global Map for Most Up-to-Date Information >

Handwashing & Hand Sanitizer Helpline

Please remember the best way to protect yourself from getting sick is by washing your hands. Please use our handwashing guide for the most effective techniques.

The UofM campus has at least one hand sanitizer station in each hallway in every building, in addition to the bathroom soap dispensers. To report empty dispensers, contact Work Control at 901.678.2699 or 901.678.2075.


March 2, 2020 - Coronavirus Updates

Dear Faculty, Staff and Students:

In an effort to provide streamlined communication regarding the coronavirus, we have developed a website to house resources and updates. Access prevention tips, proper handwashing techniques and more at memphis.edu/coronavirusupdates.

The Center for Disease Control and Prevention (CDC) states that handwashing is one of the best ways to protect yourself and your family from getting sick. Learn when and how you should wash your hands to stay healthy using our handwashing guide.

-Student Health and Counseling Center


March 2, 2020 - Public Health Preparedness Committee Named

Dear Campus Community:

In response to the communication that was sent on Friday, February 28, concerning our coronavirus preparedness group, additional committee members have been named.

The Health Preparedness Committee members are Dr. Tom Nenon, Executive Vice President for Academic Affairs and Provost, serving as chair; Raaj Kurapati, Executive Vice President and Chief Financial Officer; Tammy Hedges, Executive Vice President for University Relations; Ron Brooks, Vice President for Physical Plant; Dr. Justin Lawhead, Associate Vice President for Student Wellness & Dean of Students; Dr. Marian Levy, Professor and Associate Dean of the School of Public Health; Dr. Aram Dobalian, Professor and Director of the Division of Health Systems Management and Policy; and Dr. Vikki Nolan, Associate Professor of Epidemiology, Biostatics and Environmental Health and Assistant Dean for Academic Affairs.

Our campus offers several experts in this area. Dr. Levy assisted in the development of Shelby County's Pandemic Response Plan for the H1N1 virus. Dr. Dobalian developed and led a national Emergency Preparedness program for the VA system in Los Angeles and teaches a class in emergency preparedness. Dr. Nolan was a public health practitioner in New York City and teaches infectious disease epidemiology. 

Sub-committees may be named as further planning develops. For a link to all communication concerning coronavirus updates, go to Memphis.edu/coronavirusupdates.

-Dr. M. David Rudd, UofM President