The ASL & Deaf Studies Program hosted an event on Saturday, September 13, in recognition of Deaf Awareness Month. Say What? Let’s Sign About It brought together members of the Deaf and Hard of Hearing community, audiologists, interpreters, and service providers to address healthcare barriers and discuss ways to improve communication access across the Mid-South.

The consistent message that was shared: Ask, don’t assume. Audiologists and medical service providers can build stronger relationships with their Deaf and Hard of Hearing clients by asking about their preferences and goals for communication and their communication healthcare.

Keynote speaker Dr. Ben Cox, an audiologist, ASL interpreter, and Child of Deaf Adults (CODA), drew from both his professional expertise and personal background to emphasize the importance of patient-centered care. He encouraged attendees to recognize that not every Deaf individual understands their hearing loss as a medical problem that needs to be “fixed.” Dr. Cox urged providers to focus on respect, communication preferences, and understanding their patients’ goals. His message reminded listeners that audiology is not just about devices—it’s about access, identity, and trust.

A highlight was the panel discussion, which featured a diverse group of Deaf and Hard of Hearing community members. One panelist shared how, as a senior citizen, she woke up Deaf one morning and was initially not informed that a cochlear implant was even an available option. Her story illustrated how limited information can leave patients feeling unseen during vulnerable moments. 

Another panelist, representing a four-generation Deaf  family, recalled his emotions when a healthcare provider said, “Sorry, your baby is Deaf.” For him, those words reflected misunderstanding rather than empathy. With pride in his Deaf heritage, he reminded attendees that Deafness is not a loss—it is a cultural and linguistic identity with its own language, history, and community.

 Resources such as the PEARS Program, Memphis SOUND, Memphis Oral School for the Deaf (MOSD), Tennessee Hands and Voices, and DeafConnect were shared with patients and families who participated. Offering information about community programs empowered them to explore options at their own pace. Sharing these resources demonstrates that providers care not only about treatment, but also about connection, access, and long-term well-being. Free hearing screenings were also provided by graduate clinicians at the Memphis Speech and Hearing Center. The event served as a reminder that awareness is only the first step—true progress requires inclusion, respect, and ongoing action.