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Recipient Information Form:
Harriet R. Montgomery Service Excellence Award

Purpose and Criteria
The Harriet R. Montgomery Service Excellence Award was established through the University of Memphis Foundation upon Harriet R. Montgomery's retirement in recognition for her many years of service to the University of Memphis. This award recognizes University staff members who consistently demonstrate a commitment to the highest levels of customer service excellence. Each month, the University community will have an opportunity to nominate colleagues from a specific Division/area of the University.

Eligibility and Award

Must have been employed by the University for a minimum of one (1) year in a regular benefits-eligible staff position. Consistently maintains a professional and friendly attitude with both internal & external customers. Demonstrates that he/she takes time to listen and understands customers' needs. Gives the customer the information he/she needs, not just what the customer asks. Is thorough and follows-up with customers in a timely manner. May be eligible for this award once every five (5) years. The monthly recipient will be selected by a committee of peers based on the merits specified on the nomination.

NOMINATION DEADLINE: Friday, June 13, 2025

FOR JULY 2025, NOMINATIONS ARE BEING ACCEPTED FOR EMPLOYEES OF BUSINESS & FINANCE AND INFORMATION TECHNOLOGY SERVICES

MONTH	DIVISION
July	Business & Finance and Information Technology Services
August	Academic Affairs, Enrollment Management, & Student Affairs
September	Business & Finance and Information Technology Services
October	Academic Affairs, Enrollment Management, & Student Affairs
November	Business & Finance and Information Technology Services
December	Academic Affairs, Enrollment Management & Student Affairs
January	Advancement, Marketing & Communications, Research & Innovation, & President's Units
February	Academic Affairs, Enrollment Management, & Student Affairs
March	Business & Finance and Information Technology Services
April	Academic Affairs, Enrollment Management, & Student Affairs
May	Athletics
June	Academic Affairs, Enrollment Management, & Student Affairs

Nominee Name:

Position:

Department:

Division: (Reminder: July 2025 nominations being accepted for Business & Finance AND Information Technology Services ONLY; each month recognized division(s) will change)

PLEASE BE SURE YOUR NOMINEE WORKS IN THE RECOGNIZED DIVISION(S) BEFORE PROCEEDING WITH THIS NOMINATION.

NOT SURE WHICH DIVISION YOUR NOMINEE WORKS FOR?
LOOK THEM UP IN THE ORGANIZATIONAL CHART.

NOMINATED BY:

Name:

E-Mail Address:

Department:

Phone:

Describe the excellent customer service traits demonstrated by the nominee that contributed in significant and measurable ways to the achievement of the overall goals and objectives of the department and to the University of Memphis. Please include improvements in work methods and operations or other extraordinary contributions beyond expectations of the position.

Remember: your submission below may be used in the campus-wide e-mail announcing the recipient. Please review previous campus e-mails about the Harriet Montgomery award recipients for examples of successful nominations. Details about how this nominee goes above and beyond his/her job description are strongly encouraged and help the selection committee when making their decisions.