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Virtual Orientation Frequently Asked Questions

Is New Student Orientation in person?

In response to global health concerns, all NSO sessions for the 2020 summer are being held virtually. Students will complete components of the program through eCourseware, UofM’s e-learning platform. Advising meetings will be held via Zoom video/phone conferencing and cannot be scheduled until the virtual NSO modules have been completed. Click here to sign up. 

If NSO is being held virtually, why do I have to sign up for a specific session?

Students are being asked to sign up for specific sessions in order to facilitate the advising and course registration process. Even though our session will be virtual, there will be times in which you need to be present for live Zoom video conferences or phone calls, so be sure to sign up for dates that you will be available to complete the NSO modules.

Is New Student Orientation mandatory?

Yes, all incoming freshmen students are required to complete orientation. Through orientation, students will meet with an academic advisor, have the opportunity to register for classes, and learn how to be a successful Tiger in and out of the classroom. To register, click here

What orientation programs are available for family members?

Family members are an important part of the transition to college. With NSO being held virtually, our family members will also be able to learn about the UofM and engage with our campus partners. Though there will not be a formal program, we will have a series of videos posted online about academics, financial aid, housing and more. Additionally, we will host live Q&A sessions, send out regular newsletters, and have a Zoom presentation designed for family members.

Should family members participate in their student’s virtual session?

Sure. While the content delivered will be student-focused, information may still be beneficial for family members. Parents and guests are not allowed to participate in the Academic Advising sessions as those are designed specifically for students and their advisors.

What if I cannot attend the session I registered for?

That’s okay. Your online modules will remain through the end of the summer. However, please note that your completion of the entire program will determine how quickly you are able to register for courses and finalize your financial aid.

Do I still need to submit my immunization forms (shot records)?

Yes, your immunization forms should be submitted prior to your virtual session date. Those can be uploaded to our Health Center by clicking here. Failure to satisfy your immunization requirements may affect class registration.

Will I get a refund if I already registered for the regular sessions?

Yes. Since NSO is virtual this summer, there will be no cost to complete the program. Those who registered and paid will be granted a full refund to the original payment method.

Who should I contact if I need special accommodations?

If you require special accommodations for virtual orientation, please contact Undergraduate Admissions & Orientation at orientation@memphis.edu.

How will I meet other incoming students?

We will be hosting an in-person New Student Orientation event during Weeks of Welcome prior to the start of classes, so be sure to check your university email account for more details later this summer.

What if my question wasn’t answered in the FAQ?

If your question wasn’t answered, please feel free to reach out to us. Many of the University’s staff are currently working remotely, away from campus. Because of this, e-mailing your questions to orientation@memphis.edu is the most efficient way to reach us.