Library Information Systems - University Libraries University Libraries Library Information Systems
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Dr. John Evans Dr. John Evans, Head of Systems Department
Phone: (901) 678-4485
Office: McWherter Library: RM 306

Responsibilities:General supervision of all department activities, network and strategic planning, liaison with library departments for technical support and planning and maintains communication and interaction with the University in general and in particular with the Information Technology Division (ITD).

Steve Canaday Steve Canaday, Local Technical Support Provider II
Phone: (901) 678-4320
Office: McWherter Library: RM 309

Responsibilities:Manage print services. Create public and staff computer images. Implement security updates. Apply group policy to all public computers and supervision of professional staff.

Yue Xu Yue Xu, Web Services  Librarian
Assistant Professor
Phone: (901) 678-4465
Office: McWherter Library: RM 307

Yolanda Hawkins Yolanda Hawkins, Local Technical Support Provider I
Phone: (901) 678-3745
Office: McWherter Library: RM 309

Responsibilities: Provide a full range of technical and client support services to the faculty and staff of the University Libraries; also addresses technical and support needs of University students and faculty and the broader library user population both on and off campus; provide technical training for the faculty and staff of the University Libraries.

James Hudson James Hudson, Local Technical Support Provider I
Phone: (901) 678-1634
Office: McWherter Library: RM 309

Responsibilities: Answers questions from users and vendors regarding system operations generally and with special application to the use of operation of the Libraries’ OnLine Catalog System. Executes programs and performs specialized tasks via remote computer terminal to maintain and improve system performance for the OnLine Catalog System. Provides technical support for the daily operation of the OnLine Catalog System for the University Libraries and its libraries partners. Participates in meetings and training sessions of the campus-wide LTSP group and cooperates with the Information Systems Division’s Client Services Department.

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Last Updated: 3/7/14