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wireless Network and WiFi Connectivity

DUO

Service Description: 

The UofM Single Sign-On System (SSO) now includes Multi-factor Authentication (MFA) capabilities. This means that users protect their accounts by requiring a second means to authenticate in addition to their password. Passwords alone have become increasingly easy to hack and MFA substantially reduces the threat of unauthorized access to accounts.

The ITS Security team has implemented MFA using a product from DUO Security, which allows users to use their phones as a second factor for authentication. Users can use the DUO Mobile app to enroll their smartphone or tablet to receive online push notifications, or generate a one-time passcode. Other methods of second factor authentication are available with DUO.

The DUO token is a small, thumb-sized device that generates 6-digit codes or tokens to be used during DUO sign-on. The device requires no internet connection, no phone number, and is suitable for situations where the mobile app or phone cannot be used, such as in secure areas or when traveling.

DUO tokens must be assigned to specific user accounts and cannot be shared. For faculty and staff, a DUO token can be requested via the following Service Desk form. DUO tokens are available for $20 and can be charged to a departmental index #. Tokens that are lost or damaged are subject to a $20 replacement fee. Students can order a DUO Token on this web page.

Who may request (or are eligible) for this service? 

Required for all faculty, staff, and students.

How to Request Service?

To request assistance, please submit an online service request

What Information is Needed to Fulfill Service Request?  

Service Request must be submitted by an authorized member of faculty, staff or Service Desk. The following information must be ready to enter in the Service Request: Affiliation/Information/Urgency/Phone Number.