teach Teaching & Learning

Learn about software available through the Center for Teaching and Learning (CTL).

The Center for Teaching and Learning (CTL) provides face-to-face, online, and on campus technical support for the faculty and staff. CTL also provides technical-driven support on enterprise services for students.



BlueJeans is a cloud-based video conference service. It allows users to conduct live, multi-person conferences from any video-enabled device with internet access. BlueJeans uses a webcam, microphone, and web browser. With just these tools, you can meet, share, and collaborate virtually from your desktop or mobile device. This allows classes or groups to meet synchronously online, with up to 25 participants. For more information see Getting Started at the UofM Self-Guide for BlueJeans. Note: BlueJeans will be deprecated on July 30, 2021. Currently there are a limited number of active licenses. University faculty or staff who have active licenses and have videos housed in their BlueJeans account will need to download their videos from BlueJeans by July 30, 2021.


Emerging Technologies -  How do I get consults and training on Emerging Technologies in Teaching?

The University has a continuous commitment to foster student success via pathways of emerging technologies to drive professional and customer-focused services. The Center for Teaching and Learning (CTL) strives to promote effective teaching through a commitment to best practices in instructional design and technology. CTL’s goal is to maximize learning for the University community.


eCourseware (D2L)

eCourseware is the learning management system utilized at the University of Memphis by Desire2Learn. The system can be used for creating, hosting and editing online learning resources.



Ensemble is one of the University's video content management systems. This system is available to faculty and staff as a tool to help engage the learning community. This platform enables users to manage their own video library, upload video files, and easily share them through multiple sources. The system allows users to easily publish videos to eCourseware, HTML pages, blogs, and other web technologies. Ensemble video is integrated with our learning management system, eCourseware. 


How do I request training and documentation?

The university has a large inventory of documentation. Access to training for services offered are available to active Faculty, Staff, and Students. 


iClickers - How do I request assistance with iClickers?

iClicker REEF is a mobile engagement system that allows instructors to present with any software. With iClicker REEF, instructors can send images and polling questions to student devices. iClicker REEF is accessible via Web Browser or by downloading the IOS app, or Android app from Google Play. Students can also review session history as a study guide outside of class. With REEF, multiple choice, numeric, and show-answer questions are easy to setup within the REEF instructor software.


myMemphis Portal - What is the myMemphis Portal and how do I get documentation on this service? 

The myMemphis Portal is an online tool that allows you to access many University services from one location. In addition, the portal offers personalized content and individual customization.


Proctor U - What is Proctor U and how can faculty get consulting and training on this service?

ProctorU's use of live proctors add convenience to the test-taker's experience. Proctors are essential to many institutions in catching breaches of academic integrity. Live proctors are able to intervene if test-takers are not adhering to the University's standard of Academic Integrity. A Proctor U request should be submitted three weeks prior to the respective exam for smooth scheduling.


Recording Studio

Information Technology Services (ITS) is excited to offer a NEW recording studio. This is for faculty seeking to pre-record lectures utilizing state of the art equipment. This space is available by reservation Monday - Friday, 9:00 AM to 4:30 PM. A technician will be on hand to assist with setup and guide your experience. Help will be provided in exporting the capture to an appropriate format. Just remember to bring your USB device or cloud storage location with you. For more information see our website.


TurnItIn - What is TurnItIn and how can faculty get consulting and training on this service?

TurnItIn is an online plagiarism prevention software. This software is used to help promote originality in student work, improve student writing and research skills, and encourage collaborative learning.



umBlogs, also known as blogs.memphis.edu, provides a place for participants to share experiences and reflect on activities. Users can publish creative works through written posts, pictures, videos, links, and comments. Your blog is a reflection of the power that is created when you combine collaboration, social media, and meaningful activity.


umSurvey (Qualtrics) 

umSurvey is a survey tool provided by Qualtrics at the University of Memphis. This service can be used to create, distribute, and analyze surveys. Qualtrics has advanced report capabilities, social media integration, and useful collaboration features.


umWiki - What is umWiki and how can faculty and staff get consulting and training on this service? 

umWiki is the University document share and collaboration tool. This tool can be used to create documents, web pages, and share them with others for viewing and/or editing. umWiki requires an active university account for access. Students are allowed to create pages in their personal wiki space. Students are not allowed to create additional spaces. Faculty and staff are allowed to create as many spaces and pages as they desire.