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Department Aide Role Overview

Purpose of the Department Aide Role

The Department Aide role was created as an option for departments to have more local control. They also have access to immediate servicing of their faculty's needs as they teach with eCourseware. eCourseware is powered by Desire2Learn, often referred to as D2L.

There are significant permissions of the Department Aide role in eCourseware. Individuals with access to this account should understand the appropriate use of the authority. Department Aides are granted with access to all the courses within their department. FERPA mandates that users should guard all forms of student course information from any misuse. Additionally, serious technical issues can arise if Department Aides override information fed from UofM's information system Banner. Banner controls the creation and population of all courses taught through our university.


Departmental Support

Many departments in the university have what is known as a Department Aide. They are specially trained faculty or staff members who have been appointed by the dean or chair to serve the faculty as eCourseware guides and facilitators. They have been trained to do things like copy course content, add TAs to courses, edit courses, and more!

Below is our full listing of Department Aides organized by department where you can check to see if your department is served by one of these specially trained individuals.
Name/Department
Jessica Flanigan – ACAD
Tracy Robinson –  ACAD
Jeffrey Nevels – ACAD
Philip Babin – ACCT
John Gilmore – ANTH
G L Guy – CARES
Peter Bridson – CHEM
Nancy Santagata - CHEM
Bert Burraston – CJUS
K B Turner – CJUS
Montoya Williams – CJUS
Victoria Tardugno –  CJUS
Cicely Wilson – COMM
Frances Breland - COMM SCI
Denise Winsor – EDPR
Karen Thurmond – ELC
Ronald Fuentes – ENGL
Sandeford Schaeffer III – FCBE
Mark Sunderman – FIR
Molly Henderson – POLI
Amanda Lee Savage – HIST
Timothy Flohr – HPRM
Nicco Bray – HSS
Michelle Stockton - HSS
Debra Nichols – ICL
Shelby Tate – ICL
David Arant Jr – JOUR
Kim Marks – JOUR
Teri Hayslett – JOUR
Laura Alderson – MGMT
Margaret Schultz – NURS
Alfreda Davis – NURS
Brenda Fortney – NURS
Cynthia Lindsey - NURS
Leila Bryce Schroeder – NURS
Kendra Johnson – NURS
Lisa D Beasley – NURS
Melissa Eakens – NURS
Kevin Taylor – PHIL
Nicole Hoyle – PSYC
William Zachry – PSYC
Gretchen Peterson – SOCI
Kendra Murphy – SOCI
Melissa Bamford – SOCI
Susan Eslwick - SWRK
Melvyn Harding – SWRK
Stephen McIvor – TECH
Carl Williams – UNIV
Dan Lattimore – UNIV
Dorothy Hale – UNIV
Joanne Gikas – UNIV
Lorraine Ann Meiners-Lovel – UNIV
Mary Ewart – UNIV
Tiffany Johnson – UNIV
Dora Berry- WLL


Common Functions Available to Department Aide

  1. Managing Department Special Courses

    1. Creating special courses modifying course titles

    2. Modifying course dates

    3. Helping faculty share course content

  2. Managing Department Special Enrollments

    1. Enrolling faculty and students in development and special courses

    2. Impersonating specific users to troubleshoot course issues.

  3. Locating Help Resources

    1. The DA should not become the eCourseware technical Service Desk for all students and faculty within their department.

    2. Please direct users to use the umTech at 901.678.8888 for most technical eCourseware issues. 


Preparation for Department Aides

The following are requirements for each person appointed to be Department Aide.

  1. Department Chair/Dean Appointment — A Department Chair may request to use the DA role. If so, they should request that the CTL create a DA account for them. Usually the account will have a user name of da.[department name]; e.g., da.history. The chair will then appoint a staff or faculty within the department to have access to the DA account

  2. Department Aide Orientation — The appointed DA must attend a 1-2 hour orientation. Orientation will familiarize the DA with the current policies and practices using the learning management system. During the orientation, the DA will receive access to DA account username/password.

Additional Information

For any additional questions, please contact the Center for Teaching and Learning or submit a service request.