eCourseware Student Support
Hardware Recommendations
The University of Memphis has negotiated with several hardware vendors to provide special pricing for personal purchases by faculty, staff, and students.
Enter the Dell Personal Purchase Store
Enter the Apple Store for Education
External Webcam Recommendations
Below are the recommended minimum specifications for those laptops that do not include a webcam, or if you are using a desktop computer that does not include a web cam.
Note: Most laptops include an integrated webcam. This should be sufficient for participation in online courses and video conferencing.
Logitech HD Laptop Webcam C615
Document Scanning
Microsoft Office Lens (iOS and Android)
Faculty, staff, or students needing to capture a physical document can use the Office Lens App (iOS and Android) to capture an image of a document and convert it to PDF that can be emailed or saved to OneDrive. This can be used in lieu of a scanner to submit documents.
Microsoft Office Lens can be found in the App Store for iOS and Google Play Store for Android.
Remote Lab and Application Access
The Virtual Lab in umApps provides easy, web-based access to a variety of specialized applications such as SPSS, Mathematica, Microsoft Word, and many more. University students and faculty can access the Virtual Lab from any PC or Mac, on and off campus.
Note: For the best experience, we recommend accessing umApps with an internet connection of at least 10 Mbps.
Here you can access the Virtual Lab in umApps.
Having Trouble with Your Internet Service?
Please contact your cellular, telecom, or utility providers in their area to see what internet connectivity is available.
View the wifi coverage map for Main Campus or Park Avenue Campus.
Internet Connectivity
Note: Resources on this list are likely to change frequently. Inclusion in this list does not represent endorsement.
Altice USA: For households with K-12 and/or college students who may be displaced due to school
closures and who do not currently have home internet access.
AT&T
Charter
Comcast
Spectrum
Xfinity: For a map of Xfinity WiFi hotspots, visit their page. Once at a hotspot, consumers should select the “xfinitywifi” network name in the
list of available hotspots and then launch a browser.
Cellular “Hotspot” Connectivity
Please check with your carrier to make sure your cellular plan covers this feature. Statements and instructions may be found at:
Apple Support
AT&T
Google Pixel Support
Samsung Support
Sprint
T-Mobile
Verizon
Note: Resources on this list are likely to change frequently. Inclusion in this list does not represent endorsement.
Introduction to eCourseware
View this video to learn how to access your courses and use the different tools in eCourseware.
Locate your courses:
Follow these steps to search for your course in eCourseware.
Email your Instructor:
Note: email is only available to write and send within the eCourseware System and
is not attached to your UofM email.
The Email tool allows you to send email from within the eCourseware learning environment.
You can also organize received mail using folders and store email addresses using
the Address Book. How to use the Email Tool.
Access Content:
Use the Content tool to access course materials, complete required activities, and monitor progress on topics contained within course modules. How to use the Content Tool.
Brightspace Pulse
Brightspace Pulse is a mobile app that helps students stay connected with their courses in eCourseware (D2L Learning Environment). It provides one easy view of course calendars, readings, assignments, evaluations, grades, and announcements. The app can also help students make decisions about how to handle workloads. Brightspace Pulse tells students when to submit assignments and when to prepare for tests.
ePortfolio
The ePortfolio tool is an 'electronic portfolio' linked right inside of D2L. This tool enables you to store, organize, and reflect on items that represent your learning experience. Items in your collection can include documents, graphics, audio files, videos, and presentations.
Build a collection of digital artifacts to share with others to get feedback and comments on your work. As a finished product, you can use ePortfolio to demonstrate your achievements to a potential employer. How to use ePortfolio
Discussions
The Discussions tool is a collaboration area to post, read and reply to threads on different topics. You can share thoughts about course materials, ask questions, share files, or work on assignments and homework. How to use the Discussions Tool
Quizzes
Use the Quizzes tool to take a quiz, review your quiz results, and see class statistics for a quiz. How to use the Quizzes Tool
Dropbox
The Dropbox tool enables you to submit assignments and eliminate having to mail, fax, or email your work to instructors. Simply upload your submission to the appropriate dropbox folder and submit. How to use the Dropbox Tool
Grades
Use the Grades tool to check your grades on assignments and tests. You can see your individual grades and comments, as well as class averages and feedback. How to use the Grades Tool
Blog
The Blog tool is a way to share information on topics that interest you. Use this page to post and respond to questions, engage in discussions, and share opinions and comments with other users. How to use the Blog Tool
Virtual Classroom
Use the Virtual Classroom tool to meet virtually with your instructor. How to use the Virtual Classroom Tool.
UofM Global Online Courses
UofM Global online courses have developed resources available to assist as you transition to online learning.
Zoom - Join anywhere, on Any Device
Simplified video conferencing and messaging across any device. Zoom Meeting syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from your desktop and mobile device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. See our Zoom Page for Tutorials and training.
LinkedIn Learning
LinkedIn Learning (formerly linda.com) is now available for everyone. Sign into myMemphis and go to the UofM Online page. LinkedIn Learning has thousands of training videos available on demand.
Microsoft Teams is Here!
That’s correct. Microsoft Teams is available to all faculty, staff and students. Microsoft Teams is the hub for group collaboration in Microsoft 365 that integrates people, content, and applications. Teams brings simplicity to teamwork by joining collaboration, sharing, and communication all under one platform. See our page about Microsoft Teams for more information.