eCourseware Student Support
Having Trouble with Your Internet Service?
Please contact your cellular, telecom, or utility providers in their area to see what internet connectivity is available.
View the wifi coverage map for Main Campus or Park Avenue Campus.
Internet Connectivity
FCC Chairman Pai issued a statement -- “Keep Americans Connected Pledge” – in response to concerns raised by members of Congress. The pledge states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots. Consistent with this statement, providers have announced their responses. Here are a few of the most common internet providers:
- Comcast: Promises free WiFi for low-income families for 60 days, see Comcast free wifi offer.
- Xfinity: For a map of Xfinity WiFi hotspots, visit their page. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
- Spectrum: Offers 60 days free access to broadband and Wi-Fi for students who qualify.
- Charter: Offers a plan like Spectrum.
- AT & T: See the account support information related to COVID–19
- Altice USA: For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, Altice Advantage is offering a 30 Mbps broadband solution for free for 60 days to any new customer household within their footprint.
Cellular Connectivity
Follow these instructions to turn your cell device into an internet hotspot. Please
check with your carrier to make sure your cellular plan covers this feature.
Statements and instructions may be found at:
- Apple Support
- Samsung Support
- Google Pixel Support
- Verizon COVID-19 response: follows FCC agreement; no special offers
- Sprint COVID-19 response: follows FCC agreement; provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge
- AT&T: follows FCC agreement; offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families offers next 60 days (as of March 13, 2020)
- T-Mobile: T-Mobile and Metro by T-Mobile customers on our current plans with limited data with data will automatically have unlimited smartphone data for the next 60 days (excluding roaming). No action required.
Note: Resources on this list are likely to change frequently. Inclusion in this list does not represent endorsement.
Introduction to eCourseware
View this video to learn how to access your courses and use the different tools in eCourseware.
Locate your courses:
Follow these steps to search for your course in eCourseware.
Email your Instructor:
Note: email is only available to write and send within the eCourseware System and
is not attached to your UofM email.
The Email tool allows you to send email from within the eCourseware learning environment.
You can also organize received mail using folders and store email addresses using
the Address Book. How to use the Email Tool.
Access Content:
Use the Content tool to access course materials, complete required activities, and monitor progress on topics contained within course modules. How to use the Content Tool.
Brightspace Pulse
Brightspace Pulse is a mobile app that helps students stay connected with their courses in eCourseware (D2L Learning Environment). It provides one easy view of course calendars, readings, assignments, evaluations, grades, and announcements. The app can also help students make decisions about how to handle workloads. Brightspace Pulse tells students when to submit assignments and when to prepare for tests.
ePortfolio
The ePortfolio tool is an 'electronic portfolio' linked right inside of D2L. This tool enables you to store, organize, and reflect on items that represent your learning experience. Items in your collection can include documents, graphics, audio files, videos, and presentations.
Build a collection of digital artifacts to share with others to get feedback and comments on your work. As a finished product, you can use ePortfolio to demonstrate your achievements to a potential employer. How to use ePortfolio
Discussions
The Discussions tool is a collaboration area to post, read and reply to threads on different topics. You can share thoughts about course materials, ask questions, share files, or work on assignments and homework. How to use the Discussions Tool
Quizzes
Use the Quizzes tool to take a quiz, review your quiz results, and see class statistics for a quiz. How to use the Quizzes Tool
Dropbox
The Dropbox tool enables you to submit assignments and eliminate having to mail, fax, or email your work to instructors. Simply upload your submission to the appropriate dropbox folder and submit. How to use the Dropbox Tool
Grades
Use the Grades tool to check your grades on assignments and tests. You can see your individual grades and comments, as well as class averages and feedback. How to use the Grades Tool
Blog
The Blog tool is a way to share information on topics that interest you. Use this page to post and respond to questions, engage in discussions, and share opinions and comments with other users. How to use the Blog Tool
Virtual Classroom
Use the Virtual Classroom tool to meet virtually with your instructor. How to use the Virtual Classroom Tool.
UofM Global Online Courses
UofM Global online courses have developed resources available to assist as you transition to online learning.
Temporary Access to Adobe Creative Cloud Desktop Apps for Education Customers
Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device. See our page for installation instructions.