SCHEDULE A RESEARCH APPOINTMENT

 

About

Carl Hess is the Undergraduate Success Librarian in the University Libraries at the University of Memphis. Carl works to improve library outreach and services for undergraduate students. He teaches how to find, evaluate, cite, and keep track of research sources. Carl is the liaison to the Department of World Languages and Literatures and to ROTC programs.

Education

• M.A., Library & Information Science, University of Missouri, 2013
• B.A., History & Political Science, Loyola University Chicago, 2010

Work Experience

• Undergraduate Success Librarian, Clinical Assistant Professor, University of Memphis (TN), April 2023 – present 
• First Year Experience Librarian, Clinical Assistant Professor, University of Memphis (TN), July 2020 – April 2023 
• Information Literacy Librarian, Assistant Professor, Southeast Missouri State University (Cape Girardeau, MO), February 2017 – June 2020
• Reference & Instruction Librarian, Heidelberg University (Tiffin, OH), January 2014 – January 2017
• Teaching Assistant, University of Missouri (Columbia, MO), August 2012 – December 2013

Research Interests

• Academic library collaboration
• Outreach programs
• Open Educational Resources (OER)
• Information literacy

Publications

• Hess, C. & Roach-Freiman, A. (2023). Together in the same (Zoom) room: Building campus community around first year writing and information literacy through a collaborative online forum. The Journal of Creative Library Practice. https://creativelibrarypractice.org/2023/01/12/together-in-the-same-zoom-room/.
• Hess, C. (2022, September 2) Planning inclusive events. TLA Newsletter, 28(3). https://cdn.ymaws.com/www.tnla.org/resource/collection/67D9B2E1-B81F-47CE-8475-FD9071EEBE16/Summer_2022.pdf.  
• Hess, C. (2021) On Barbecue [book review]. Tennessee Libraries, 71 (4). https://www.tnla.org/page/71_4_Hess.

Conference Presentations

• McClure, J., & Hess, C. (2023, Apr. 11-13). Redesigning workflows and research guides [Conference session]. Tennessee Library Association Annual Conference 2023, Memphis, TN, United States.
• Roach-Freiman, A., Hess, C., & McClure, J. (2023, Apr. 11-13). “Wait, we’re drawing?”: Engaging visual strategies for first-year library orientation [Conference session]. Tennessee Library Association Annual Conference 2023, Memphis, TN, United States.
• McClure, J., & Hess, C. (2022, October 19 & 21) Utilizing usability testing for designing instructional research guides. [conference session]. Nashville Area Library Alliance Support Staff as Leaders Conference.
• Hess, C., & Boulden, M. H. (2022, September 21-23) If you build it, they might not come: Developing OER training resources for faculty through an OER grant [show & fail presentation]. Open Texas 2022.
• Roach-Freiman, A., Harris, M. W., Hess, C., & Singarella, I. (2021, November 12). Changing roles and the role of change: Research and instructional services and the health sciences librarians change roles during COVID-19 [conference session]. West Tennessee Association of Libraries Consortium 2021 Fall Conference, Martin, TN, United States. 
• Hess, C., Roach-Freiman, A., Hayes, P., & Kenny, H. (2021, October 11-13). Together in the same Zoom room: First-year writing success collaboration [conference session]. 28th National Conference on Students in Transition.
• Hess, C. (2020, May 5-8). Bridge the divide: Building academic and high school librarian dialogue through a free professional development workshop [conference session]. LOEX 2020, online.
• Hess, C., & Griffin, K. (2017, October 4-6) Help! My tutorial software is almost as old as the freshmen, what should I do? [table talk]. Missouri Library Association Annual Conference, St. Louis, MO, United States.
• Hess, C., & Griffin, K. (2017, August 3) You can't fight fake news with more CRAAP: Complicating information evaluation using scaffolded support [conference session]. Indiana University Libraries Information Literacy Colloquium, New Albany, IN, United States.
• Hess, C. (2015, August 6-7). Flipping the one shot [conference session]. OPAL Annual Conference, Findlay, OH, United States.
• McIntosh, J., & Hess, C. (2015, August 6-7). What are they doing in there? Using Google Analytics to better understand our students [conference session]. OPAL Annual Conference, Findlay, OH, United States.
• Hess, C. (2013, October 2-4). Teaching social information literacy to undergraduates [conference session]. Missouri Library Association Annual Conference, St. Louis, MO, United States.
• Schuster, K., Hess, C., Graves, A., Knotts, P., & Adams, K. (2013, August 9). Reflective learning in undergraduate information literacy classes [conference session]. Indiana University Libraries Information Literacy Colloquium, New Albany, IN, United States.
• Adams, K., & Hess, C. (2013, June 27-July 2). Fact or Facebook: Digital media literacy and digital natives [poster session]. American Library Association Annual Conference, Chicago, IL, United States.

Outreach, Service & Membership

• ASERL Accessibility Interest Group, 2023 - present
• Memphis Area Library Council (MALC), Vice President/President Elect, 2022 - present
• University Accessibility Committee, Digital & Learning Environment Subcommittee, University of Memphis, co-chair, 2022 - present
• Dissertation Writers Retreat Planning Committee, University Libraries, 2022 - present
• Faculty Handbook Committee, University Libraries, 2022 - present
• Web Committee, University Libraries, 2021 - present
• Accessibility Committee, University Libraries, co-chair, 2021 - present
• Research Guides Redesign Workgroup, University Libraries, 2020 - present
• Outreach Committee, University Libraries, 2020 - present

Teaching Experience

• UI 100: First Year Seminar (Southeast Missouri State University)
• HEI 101: First Year Seminar (Heidelberg University)
• CSP 100: Intro to Computers (Heidelberg University)
• ISLT 1111: Information Use and Student Success (University of Missouri)