Carl Hess
First Year Experience Librarian, Assistant Professor
Office
McWherter Library, 118
Office Hours
By appointment

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About
Carl Hess is the First Year Experience Librarian in the University Libraries at the University of Memphis. Carl works to improve library outreach and services for first-year and first-generation undergraduate students. He teaches how to find, evaluate, cite, and keep track of research sources. Carl has been working on research related to a collaborative project to improve writing and information literacy skills for first-year students. He has presented at LOEX, ALA Annual, the Indiana University Libraries Information Literacy Colloquium, and the Missouri Library Association conference.
Education
- M.A., Library & Information Science, University of Missouri, 2013
- B.A., History & Political Science, Loyola University Chicago, 2010
Work Experience
- First Year Experience Librarian, Assistant Professor, University of Memphis (TN), July 2020 – present
- Information Literacy Librarian, Assistant Professor, Southeast Missouri State University (Cape Girardeau, MO), February 2017 – June 2020
- Reference & Instruction Librarian, Heidelberg University (Tiffin, OH), January 2014 – January 2017
- Teaching Assistant, University of Missouri (Columbia, MO), August 2012 – December 2013
Research Interests
- Academic library collaboration
- Outreach programs
- Open Educational Resources (OER)
- Information literacy
Publications
- Hess, C. (2021) On Barbecue [book review]. Tennessee Libraries, 71 (4).
Conference Presentations
- Roach-Freiman, A., Harris, M. W., Hess, C., & Singarella, I. (2021, November 12). Changing roles and the role of change: Research and instructional services and the health sciences librarians change roles during COVID-19 [conference presentation]. West Tennessee Association of Libraries Consortium 2021 Fall Conference, Martin, TN, United States.
- Hess, C., Roach-Freiman, A., Hayes, P., & Kenny, H. (2021, October 11-13). Together in the same Zoom room: First-year writing success collaboration [conference presentation]. 28th National Conference on Students in Transition.
- Hess, C. (2020). Bridge the divide: Building academic and high school librarian dialogue through a free professional development workshop [conference presentation]. LOEX 2020, online.
- Hess, C., & Griffin, K. (2017) Help! My tutorial software is almost as old as the freshmen, what should I do? [table talk]. Missouri Library Association Annual Conference, St. Louis, MO, United States.
- Hess, C., & Griffin, K. (2017) You can't fight fake news with more CRAAP: Complicating information evaluation using scaffolded support [conference presentation]. Indiana University Libraries Information Literacy Colloquium, New Albany, IN, United States.
- Hess, C. (2015). Flipping the one shot [conference presentation]. OPAL Annual Conference, Findlay, OH, United States.
- McIntosh, J., & Hess, C. (2015). What are they doing in there? Using Google Analytics to better understand our students [conference presentation]. OPAL Annual Conference, Findlay, OH, United States.
- Hess, C. (2015). Migrating to LibGuides v2 [workshop]. OHIONET, Columbus, OH, United States.
- Hess, C. (2013). Teaching social information literacy to undergraduates [conference presentation]. Missouri Library Association Annual Conference, St. Louis, MO, United States.
- Schuster, K., Hess, C., Graves, A., Knotts, P., & Adams, K. (2013). Reflective learning in undergraduate information literacy classes [conference presentation]. Indiana University Libraries Information Literacy Colloquium, New Albany, IN, United States.
- Adams, K., & Hess, C. (2013). Fact or Facebook: Digital media literacy and digital natives [poster session]. American Library Association Annual Conference, Chicago, IL, United States.
Outreach, Service & Membership
- Accessibility Digital Environment Subcommittee, University of Memphis, 2022 - present
- Controlled Digital Lending Committee, University Libraries, 2021 - present
- Web Committee, University Libraries, 2021 - present
- Accessibility Committee, co-chair, University Libraries, 2021 - present
- Secretary, Memphis Area Library Council (MALC), 2020 - present
- Research Guides Redesign Workgroup, University Libraries, 2020 - present
- Outreach Committee, University Libraries, 2020 - present
Teaching Experience
- UI 100: First Year Seminar (Southeast Missouri State University)
- HEI 101: First Year Seminar (Heidelberg University)
- CSP 100: Intro to Computers (Heidelberg University)
- ISLT 1111: Information Use and Student Success (University of Missouri)