COURSE: Certified Medical Administrative Assistant (CMAA)
Become a Certified Medical Administrative Assistant Online
Medical administrative assistants play a valuable role on any healthcare team, often handling a variety of organizational tasks that help with patient flow. This 100% online course prepare you to work as a certified medical administrative sssistant (CMAA), as designated by the National Healthcareer Association (NHA).
Job Outlook for Certified Medical Administrative Assistants
- The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. The U.S. Bureau of Labor Statistics (BLS) estimates that job openings for medical assistants will increase 15% by 2032. This is four times the expected average growth for all jobs.
- Medical assistants earn $37,190 per year, or $17.88 per hour on average, according to data from BLS.
Certified Medical Administrative Assistant FAQs
WHAT DO MEDICAL ADMINISTRATIVE ASSISTANTS DO?
According to the NHA, medical administrative assistants primarily work in the “front
office” of a medical practice or healthcare facility. Their duties may include coordinating
practice correspondence, maintaining files, and scheduling appointments.
WHAT’S THE DIFFERENCE BETWEEN A CLINICAL MEDICAL ASSISTANT AND A MEDICAL ADMINISTRATIVE
ASSISTANT?
Clinical medical assistants primarily deal with clinical procedures and patient care,
while medical administrative assistants oversee organizational tasks, such as scheduling,
managing records, and checking in patients.
DO MEDICAL ADMINISTRATIVE ASSISTANTS NEED CERTIFICATION?
The healthcare environment thrives on professionalism, precision and dedication to
patient welfare. Medical assistant certification may be required for many jobs. Earning
a CMAA establishes a medical assistant as a caring, responsible professional who has
undergone a study and assessment program to validate their credentials. The NHA estimates
75% of employers require or encourage certification for medical administrative assistants.
IN WHAT FACILITIES DO MEDICAL ADMINISTRATIVE ASSISTANTS WORK?
Medical assistants commonly work in medical practices, such as physicians' offices,
outpatient clinics, and other healthcare facilities, according to the BLS.
Course Objectives
- Prepare to take the Certified Medical Administrative Assistant (CMAA) exam
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records, and corresponding with patients
- Learn best financial practices for a medical center
- Master the fundamentals of medical terminology and ethical best practices
- Understand the basics of working with medical documents, medical billing, and coding processes
- Opportunity to participate in unpaid work experience
Prerequisites and Requirements
There are no prerequisites to take this course.
Curriculum
I. Introduction to Medical Assisting
II. Telecommunications, Written Communications, Computers, and the Medical Office Environment
III. Patient Scheduling and Managing Medical Records
IV. Medical Insurance and Coding
V. The Revenue Cycle
VI. Pharmacology Fundamentals
VII. Workplace Readiness
Instructors
Hilary Khouri
Hilary Khouri has ten years of experience in the medical field. After college, she
began her medical career working in the front office of a group practice handling
daily administrative tasks. Her medical experience also includes working at a healthcare
consulting firm, where she reviewed electronic health records for completeness and
educated providers on documentation improvement in addition to performing risk adjustment
coding. She holds a bachelor's in fashion merchandising from Indiana University of
Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University
of Alabama.
LaTisha Cottingham
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She
has six years of teaching experience in the field of medical billing and coding and
Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care
establishment that is based out of Alabama. Previously she was employed as the lead
instructor for the Allied Health Department for a local career institute. LaTisha's
field of expertise is in the area of physician-based inpatient coding and Emergency
Department coding. The certifications that she holds are as follows: a Registered
Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a
Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha
received her ICD-10-CM/PCS Trainer Certification from American Health Information
Association (AHIMA), where she is currently a member. LaTisha is also a member of
the American Academy of Professional Coders (AAPC) and the National Healthcare Association
(NHA) where she is a test proctor.
Carline Dalgleish
Carline Dalgleish has worked in medical office administration for over 30 years. She
holds a bachelor's degree in Business Information Systems, a master's degree in Leadership,
and a post-baccalaureate certificate in Health Information Management. She is a Registered
Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish
is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant
Educational Services.
Lydia S. Stewart
Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large
regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those
years specializing in Critical Care Nursing and supervision. She is responsible for
Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia
is a member of the Louisiana Medical Auditor Association and Healthcare Financial
Management Association (HFMA).
Bunny Reeves
Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center
in Brooklyn, New York. She trains student coders at Maimonides Medical Center and
previously trained and supervised entry-level coders at Staten Island's St. Vincent
Medical Center. Reeves is a Certified Coding Specialist, accredited by the American
Health Information Management Association (AHIMA).
Stacey O'Brien
Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement.
Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited
medical records for a consulting firm, and currently supervises the coding and electronic
claims submission process for a group medical practice. She has a bachelor's degree
from the University of Pittsburgh and a CPC coding certification from the AAPC.
Registration and Enrollment
This course is 100% online. Start any time.