Contact Information

We are here to help you help your student! Parent & Family Services is the one place on campus designed specifically to help parents and family members. Call with your questions, concerns or comments and we will be happy to answer and address.

Email: parents@memphis.edu
Phone: 901.678.2115
We are available via phone and email Monday to Friday, 8:00 am to 4:30 pm. If you contact us after hours, we will be in touch when we return to the office.

Location & Mailing Address:
205 Administration Building
Memphis, Tennessee 38152

Social Media @UMparents


Kayla HubbardKayla Hubbard
Sr. Coordinator of Parent & Family Services
Phone: 901.678.2115
E-mail: kbhbbrd1@memphis.edu 

Kayla Hubbard was born and raised in Mississippi. She earned her B.S. in Kinesiology from The University of Southern Mississippi and her M.S. in Educational Leadership from The University of Memphis. All her immediate family have a bachelor’s degree from USM which means as the youngest child, she was lucky enough to have an easy transition to college because her family’s support. Kayla knows this is not the case for the majority of students entering college, so she is excited to use her knowledge and skills to help students have a seamless transition to the university. Kayla has previously served as a graduate assistant for orientation, admissions counselor, and campus visit coordinator. Currently, she serves as the main point of contact for parents and families. 


VacantHeather Hampton
Coordinator of Parent & Family Services
Phone: 901.678.2115
E-mail: Heather.Hampton@memphis.edu