Contact Information

We are here to help you help your student! Parent & Family Services is the one place on campus designed specifically to help parents and family members. Call with your questions, concerns or comments and we will be happy to answer and address.

Email: parents@memphis.edu
Phone: 901.678.2115
Fax: 901.678.5206

We are available via phone Monday to Friday, 8:00 am to 4:30 pm. If you call after hours, please feel free to leave a message and we will return your call when we return to the office.

Location & Mailing Address:
205 Administration Building
Memphis, Tennessee 38152

Social Media @UMparents


Lindsey BrayLindsey Bray, M.A., CNP

Sr. Coordinator

Born and raised in Texas, Lindsey has found a home in Memphis. She earned her B.A. in Political Science from the University of Tennessee, Knoxville, and her M.A. in History and Graduate Certificate in Museum Studies from the University of Memphis. Lindsey has worked with parents and families since her career began with the University in 2009 in the Vice President for Student Affairs office. She serves as the main point of contact for parents and families and has worked to expand the programs and services offered to them. In her free time, Lindsey can be found hanging out with her husband and two Goldendoodles, finding the best places to eat in town (feel free to ask for recommendations), and traveling to parts unknown. Go Tigers!

Rachel KochRachel Koch


 A graduate of The University of Memphis, Rachel Koch is thrilled to be a member of the Parent & Family Services Team. Rachel earned her B.A. in History while exploring opportunities in the nonprofit field. Her career began in Little Rock with the American Cancer Society in fundraising events, followed by a return home to work at Habitat for Humanity of Greater Memphis in events and volunteer management. In her current role, she supports Parent & Family Services through events, marketing, communications and institutional engagement. A former Tigerette for the Mighty Sound of the South marching band, you can find her at every Memphis football home game cheering on the Tigers! In her free time, Rachel enjoys traveling to professional sports games, spending time with her fiancé, and entertaining their three dogs.