Contact Information

We are here to help you help your student! Parent & Family Services is the one place on campus designed specifically to help parents and family members. Call with your questions, concerns or comments and we will be happy to answer and address.

Email: parents@memphis.edu
Phone: 901.678.2115
We are available via phone and email Monday to Friday, 8:00 am to 4:30 pm. If you contact us after hours, we will be in touch when we return to the office.

Location & Mailing Address:
205 Administration Building
Memphis, Tennessee 38152

Social Media


Heather Hampton, Senior Coordinator of Parent and Family Services 

Heather Hampton
Senior Coordinator - Parent & Family Services

Phone: 901.678.2115
E-mail: Heather.Hampton@memphis.edu 

Heather Hampton is a native of Little Rock, Arkansas. She earned her B.M. in Music Industry Studies (Recording Technology) from the University of Memphis, and was a member of the Mighty Sound of the South Marching Band, Symphonic Band, UofM Gospel Choir and Collegiate Choir. Heather has over 18 years of higher education experience working with adult/non-traditional students, commuter students, student veterans,  recruitment, admissions and enrollment and most recently, our Tiger parents and families. As Senior Coordinator, she enjoys connecting with parents and families of new and current students, and helping them navigate the twists and turns of the college journey. When she’s not working, Heather enjoys bargain shopping, watching basketball and TikToks, listening to music, and spending time with family. She is currently earning a Master of Science in Instructional Design and Technology.


Cade Forbes, Coordinator of Parent and Family Services

Cade Forbes
Coordinator - Parent & Family Services

Phone: 901.678.2115
E-mail: cforbes2@memphis.edu 

Cade Forbes is a native of Brighton, TN. He earned his B.A. in Communication Studies with Summa Cum Laude distinction from the University of Memphis in May 2023. As an undergraduate, he held leadership positions in various organizations, earning him a coveted spot as a 2023 Carson’s Circle recipient and a 2022 Mr. UofM Finalist for his devotion and contributions to campus life. Cade is beyond excited to be a part of the Parent and Family Services team. As Coordinator, he appreciates getting to know all of the wonderful parents and families and assisting them with whatever they may need throughout their student’s collegiate journey. Additionally, he enjoys keeping families updated on the current happenings through the department’s email and social media platforms! Outside of work, Cade enjoys performing in community theatre productions, spending time with his family and friends, and traveling every chance he gets.