Service Catalog

 

Accounts and Access

user
Manage your password, account, and system access. Network share drive requests

Classroom and Computer Lab Support

class
Issues related to software and audio visual technology in classrooms, public areas, and conference rooms
 

Computer, Peripherals, and Hardware

computer
Support for technology-based resources and services to the faculty and staff

Email and Collaboration

mail
Email, calendar, productivity services, and network share drive requests 
 

General Questions

question
General requests for technical help and/or advice
 

Network and Wifi Connectivity

wifi
Requests and issues connecting a computer or device to the UofM network
 

Phones, Voicemail, and CATV

phone
Phones, Voicemail, Audio Conferencing requests, and issues

Research and HPC Software

security
Requests and issues concerning using the UofM High Performance Computing (HPC) facilities
 

Security and Safe Computing

security
Information on IT security including the ability to report a security incident and how to protect yourself

Servers, Storage, and Data

software
Requesting server set up or storage space
 

Software and Applications

web
University software (Microsoft, Browsers, etc.) and applications (Banner, etc.)

Teaching and Learning

teaching
eLearn / D2L, Training, and other software used for teaching and learning
 

Website Access and Support

computer
Request websites, content updates, or website access