Service Catalog

The Service Catalog is a complete listing of services offered and supported by ITS

group

                    

Accounts and Access

Manage your password, account, and system access. Network share drive requests

                                        

class

                    

Classroom and Computer Lab Support

Issues related to software and audio visual technology in classrooms, public areas, and conference rooms

monitor

 

Computer, Peripherals, and Hardware

Support for technology-based resources and services to the faculty and staff

 

mail

 

Email and Collaboration

Email, calendar, productivity services, and network share drive requests

ask

 

General Questions

General requests for technical help and/or advice

 

wifi

 

Network and WiFi Connectivity

Requests and issues connecting a computer or device to the UofM network

phone

 

Phones, Voicemail, and CATV

Phones, Voicemail, Audio Conferencing requests, and issues

 

gears

 

Research and HPC Software

Requests and issues concerning using the UofM High Performance Computing (HPC) facilities

folder

 

Security and Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself

  server  

Servers, Storage, and Data

Requesting server set up or storage space 

box  

Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, etc.)

  teacher                                     

Teaching and Learning

eLearn / D2L, Training, and other software used for teaching and learning

www                                     

Website Access and Support

Request websites, content updates, or website access