Service Catalog

The Service Catalog is a complete listing of services offered and supported by ITS


accounts and access

Accounts and Access
Manage your password, account, and system access. Network share drive requests

class

Classroom and Computer Lab Support
Issues related to software and audio visual technology in classrooms, public areas, and conference rooms

monitor

Computer, Peripherals, and Hardware
Support for technology-based resources and services to the faculty and staff

mail

Email and Collaboration
Email, calendar, productivity services, and network share drive requests

ask

General Questions
General requests for technical help and/or advice

wifi

Network and WiFi Connectivity
Requests and issues connecting a computer or device to the UofM network

phone

Phones, Voicemail, and CATV
Phones, Voicemail, Audio Conferencing requests, and issues

gears

Research and HPC Software
Requests and issues concerning using the UofM High Performance Computing (HPC) facilities

folder

Security and Safe Computing
Information on IT security including the ability to report a security incident and how to protect yourself

server

Servers, Storage, and Data
Requesting server set up or storage space

box

Software and Applications
University software (Microsoft, Browsers, etc.) and applications (Banner, etc.)

teacher

Teaching and Learning
eLearn / D2L, Training, and other software used for teaching and learning

www

Website Access and Support
Request websites, content updates, or website access