Academic Coaching & Support Frequently Asked Questions
Q: Who is eligible to utilize the services provided by Academic Coaching & Support Services?
A: ALL students are welcome and encouraged to participate in the services provided offered by Academic Coaching & Support Services.
FAQs for Academic Alert, Notice, and Deferment Students
Q: Do you all process readmission applications for students not in Good Standing that are seeking to return to the UofM?
A: All readmission applications are reviewed and processed by the Office of Admissions. ACSS supports students after the readmission process is complete.
Q: Do you all handle financial aid Satisfactory Academic Progress (SAP) appeals?
A: Financial aid matters - including SAP appeals - are managed by the Office of Financial Aid. Students are encouraged to contact Financial Aid directly for guidance on eligiblity and submission process.
Q: Do I have to see Academic Coaching and Support Services before I can meet with my advisor?
A: While it’s not required for students to meet with us before seeing their advisor, but we would like to connect with them before the semester begins.
Q: Can the students on Academic Alert, Academic Notice or returning from Academic Deferment Drop or Withdraw from a class?
A: Yes. Academically, it is better for a student to drop or withdraw from a course because earning a “D” or “F” will have a negative impact on their GPA and possibly lead to Academic Deferment. However, we always recommend that a student have a conversation with their Academic Advisor and Financial Aid to discuss those implications and make an informed decision prior to making any schedule changes.
Q: I am a readmitted student and I have an Academic Coaching and Support Services (ACSS) hold. When will it be lifted?
A: Once a student is officially readmitted to the university, their ACSS hold will be removed after our office receives notification of your readmission from the Office of Admissions. Admissions typically processes applications within 48 hours of submission.
Q: How do I get an Academic Fresh Start?
A: The Registrar’s Office oversees that process.
Q: What is the Academic Renewal and do I qualify?
A: Your academic advisor is a great resource to get up-to-date information and assist you in that process. In addition, more information can be found on the Academic Renewal webpage.
Q: How can a student get enrolled in ACAD 2200?
A: ACAD 2200 is for students who are on First Academic Notice. Those students will be provided with the CRN’s and should register for ACAD 2200 along with their other courses. Students must be enrolled in at least one other course to enroll in ACAD 2200.