
Dr. Yohanna Tesfai
Assistant Professor (Communication Studies)
245C Art & Communication Building ytesfai@memphis.eduAbout
Dr. Yohanna Tesfai is an Assistant Professor of Applied Communication who specializes in Organizational
Communication.
Dr. Tesfai's research explores the communication processes through which organizational
members make sense of their past, present, and future—particularly how they experience
time and draw on memory. Her dissertation theoretically situated organizational memory
as a communicative, relational act that emerges through relationships among organizational
members, between members and textual artifacts, and between members and the material
environment, such as physical spaces and architecture. To examine this construct,
she conducted an empirical study of a city-funded cultural museum dedicated to preserving
Black material culture, art, and history.
Before receiving her PhD, she worked as a museum educator as several Texas art museums,
including the Dallas Museum of Art and the San Antonio Museum of Art. In her freetime,
you can catch her bedazzling random objects, reading horror/sci-fi books, or admiring
the historical buildings of Memphis.
Education
PhD, Communication Studies, The University of Texas at Austin
MA, Art History, The University of Texas at Austin
BA, Art History, Emory University
Publications
Tesfai, Y. and Feal, O. (2027). Out of sync: Time, structure, and collaboration in
museum work. In Beaulieu, R. (Ed.), Transforming Museum Workplace Culture. American
Alliance of Museums (AAM)/Bloomsbury Press. (https://www.bloomsbury.com/us/transforming-museum-workplace-cultures-9798765153147/)
Ballard, D.I., Mandhana, D.M., & Tesfai, Y. (2025). Groups, Teams, and Decision-Making.
In Nicotera, A.M. (Ed.), Origins, Traditions, and Trends of Organizational Communication:
A Comprehensive Introduction to the Field (2nd ed.). Routledge. (https://www.routledge.com/Origins-Traditions-and-Trends-of-Organizational-Communication-A-Comprehensive-Introduction-to-the-Field/Nicotera/p/book/9781032775388)
Ballard, D.I., Mandhana, D.M., Tesfai, Y., Jacome, C.S., Johnson, S.B., Gionfriddo,
M.R., Suarez, M.R.E, Perth, S.A., Su, L., & Montori, V.M. (2024). Unhurried conversations
in healthcare are more important than ever: Identifying key communication practices
for careful and kind care. The Annals of Family Medicine, 22(6), 533-538. (Recipient
of the David Meyer’s Research Award from the Primary Care Collaborative)
