Information Technology Services
Project and Process Management
Leadership and Team Members

Shundra White
Executive Director, Project and Process Management
Director, ITS Service Desk
901.678.8117

Colette Williams
Director of University Process Improvement
901.678.2213

Shruti Bapat
Business Systems Analyst I
901.678.5971

Hugh Busby
Technical Documentation Specialist
|901.678.2961
