student help desk assistant
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University Center Technology Hub
Student online at desktop

Technology — it's a wonderful thing.

umTech is your starting point for Information Technology Services here at the UofM. We're here because technology is such a huge part of the college experience.;No matter what your comfort level is with using advanced technologies, umTech will help you get up to speed. We want you to be able to learn, teach, work, and stay connected through technology at the University of Memphis.

We answer your calls, visit staff and faculty offices, meet with you online or in our office to discuss technology. We also fix problems and host training sessions that could improve your performance and productivity. We will help you wrap your brain around the most innovative campus tools. With our help, you will be using technology to create, learn, explore, teach, and conduct business.


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ITS Service Desk

In observation of Independence Day, the ITS Service Desk will close on Wednesday, July 3, 2019 at 11:59 PM and will re-open Friday, July 5, 2019, at 8:00 AM.

UC Technology Hub

UC Technology Hub (UC265) will close Wednesday, July 3, 2019 at 11:00 PM and will re-open Friday, July 5, 2019, at 7:00 AM.


Duo Account Security

Duo Multi-factor Authentication is required for all employees. Multi-factor authentication strengthens the protection of your information by adding a step to confirm your identity when you access certain UofM services and sites.

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Requesting and Using DUO Token

Enabling Office Phone to Use DUO

Using Duo Mobile App

Full DUO Documentation

View Full Duo Account Security Documentation