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Technology — it's a wonderful thing.

umTech is your starting point for Information Technology Services here at the UofM. We're here because technology is such a huge part of the college experience; No matter what your comfort level is with using advanced technologies, umTech will help you get up to speed. We want you to be able to learn, teach, work, and stay connected through technology at the University of Memphis.

We answer your calls, visit staff and faculty offices, meet with you online or in our office to discuss technology. We also fix problems and host training sessions that could improve your performance and productivity. We will help you wrap your brain around the most innovative campus tools. With our help, you will be using technology to create, learn, explore, teach, and conduct business.


Windows 7 End of Life

Windows 7 ended support on January 14, 2020. If you are still operating on Windows 7, now is the time to upgrade and make the switch from Windows 7 to Windows 10, and it is easier than you may think. We’ve created documentation to identify the key points of what to expect when moving from Windows 7 to Windows 10. While the basis of the operating system remains the same, many of the visual aspects and functionality have been enhanced. For example: Windows 10 uses the term “apps” instead of “programs”. Also, there’s an introduction to the Action Center, commonly used to view and change settings. Your LSP is also a great resource for more information on Windows 10.

Check out our document that explores and explains the differences between the two.


Duo Account Security

Duo Multi-factor Authentication is required for all employees. Multi-factor authentication strengthens the protection of your information by adding a step to confirm your identity when you access certain UofM services and sites.

Infographics

Requesting and Using DUO Token

Enabling Office Phone to Use DUO

Using Duo Mobile App

Full DUO Documentation

View Full Duo Account Security Documentation 


OneDrive Available to All UofM Employees

Did You Know OneDrive, Microsoft’s cloud storage service, is available for all UofM employees? This service provides a solution for sharing documents with internal and external (non-UofM) colleagues while working on research, class projects or administrative collaboration. OneDrive has 5TB (terabytes) of available storage space. See IT6005 Campus Data Security Policy and the ITS Data Storage Guidelines for usage guidelines. To access OneDrive, visit the webmail site and log in using your email and password. Look for the App Launcher (nine tiles in a square) at the upper left of the screen, near the Office 365 logo. Select OneDrive and let the collaboration begin. For more information about OneDrive see our OneDrive Page.

Faculty and staff also can place a service request with their LSP (local service provider) to install and link OneDrive to their desktop. Synching all of your files to your OneDrive provides a safe backup that can be accessed online.