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Operational Hours for the Service Desk

Call the ITS Service Desk Call Center (901.678.8888) any day of the week! (Excluding Some Holidays)
Monday - Friday, 8:00 am - 8:00 pm CST
Saturday, 10:00 am - 2:00 pm CST
Sunday, 1:00 am - 5:00 pm CST

ITS Service Desk Walk-in Hours (AD 100)
Monday - Friday, 8:00 am - 4:30 pm CST

You can contact the Service Desk for assistance with technical login difficulties or issues. Incoming calls after hours will be handled by voicemail services. If you require assistance after 8:00 pm CST, please leave a message or submit a service request. You can also email umtech@memphis.edu  with a description of your issue, and a service request will automatically be created.


In Observance of the Holidays
December 25, 2023 - January 1, 2024

Service Desk Hours:  Will close at 4:30 pm, Friday, Dec. 22, 2023                                                                        
Closed Dec. 23 - Jan. 1, 2024 Reopens Tuesday, Jan. 2, 2024, 8 am

Lambuth Campus Labs:  Will close at 4:30 pm, Friday, Dec. 22, 2023                                                                                
Closed Dec. 23 - Jan. 1, 2024 Reopens Tuesday, Jan. 2, 2024, 8 am

The Tech Hub (UC 265):  Will close at 4:30 pm, Friday, Dec. 22, 2023                                                                                
Closed Dec. 23 - Jan. 1, 2024 Reopens Tuesday, Jan. 2, 2024, 8 am

McWherter Library Learning Commons (first floor only):  Will close at 5:00 pm, Friday, Dec. 22, 2023                               
Closed Dec. 23 - Jan. 1, 2024 Reopens Tuesday, Jan. 2, 2024, 7:30 am