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Technology — it's a wonderful thing.

umTech is your starting point for Information Technology Services here at the UofM. We're here because technology is such a huge part of the college experience. No matter what your comfort level is with using advanced technologies, umTech will help you get up to speed so you can learn, teach, work, and stay connected through technology at the University of Memphis.

We answer your calls, visit staff and faculty offices, meet with you online or in our office to discuss technology, fix problems, and host training sessions that could improve your performance and productivity. We will help you wrap your brain around the most innovative campus tools, using technology to create, learn, explore, teach, and conduct business.


HOLIDAY CLOSINGS

ITS Service Desk Walk-ins

In observation of Labor Day, the ITS Service Desk walk-ins Administration Building room 100 will close on Monday, September 4, 2017 at 4:30 PM and will re-open Tuesday, September 5, 2017, at 7:00 AM.

UC Technology Hub and Service Desk Phone line 901.678.8888

UC Technology Hub (UC265) and Service Desk phone line will remain open on Monday, September 4, 2017.


Temporary Course Naming in eCourseware

capture of course naming

A temporary naming convention began in Summer 2017, the naming convention now contains the course title, followed by the CRN (Course Registration Number), the year, and the two-digit semester code. (i.e.: 17th-century French Literature - 95986.201780) While Banner and eCourseware both use the same format for identifying UofM for-credit courses, the naming format within eCourseware no longer reflects the course prefix and number within the displayed name. For best results when searching for courses within eCourseware, remember to use the CRN, year and two-digit semester code! If you are an eCourseware  DA (Departmental Aide) or a faculty member follow this link for directions on changing your course names.


ITS launching new wireless access pilot

Information Technology Services (ITS) is launching a new wireless access network pilot with an additional layer of security. Effective Aug. 14, uofm-secure will provide wireless users enhanced security for passwords and protection of University data. ITS welcomes your participation and cooperation in helping to keep both you and the University more secure with improved encryption. Existing UofM and uofm-guest wireless networks remain in place while the new uofm-secure network is tested. The need for two older networks will be addressed during the fall semester. To learn more visit our uofm-secure wireless page.


Shorten your wait

Your courses in eCourseware will no longer take 24-48 hours to be available! Yep, you read that right! You asked and we listened. Faculty and students will be able to access their courses shortly after they register or have been assigned a course during the semester's enrollment period.


This Week at umTech....