Software and Applications

Secure File Transfer (Kiteworks)

Service Description: 

Kiteworks (Accellion) is an application used to upload secure documents to departments on campus both from internal and external users. Departments can create forms to collect data and request documents to be uploaded. Departments can request access by submitting a Helpdesk ticket. http://securefile.memphis.edu/

Who may request (or are eligible) for this service? 

Requests can be made by Faculty, Staff and Students.

How to Request Service?

To request assistance, please submit an online service request. 

What Information is Needed to Fulfill the Service Request?  

Enter 'Secure File Transfer' or 'Kiteworks'' followed by a brief description of your request in the Brief Description field and enter a thorough description of your request or issue in the Details field. You can also add attachments if necessary. The more information that you can provide here, the faster and more accurately your ticket can be routed to the appropriate resource.