Fogelman Features - October 2026
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Rahul Pandey published in the International Journal of Physical Distribution & Logistics Management
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Larry Moore featured in the American Thinker Journal
Mark your calendar for “What It Takes” event
Join us for an exciting and educational learning experience featuring Tanya Hart, Senior Executive Vice President and Chief HR Officer for First Horizon Corporation. Tanya has been honored as a "Super Woman in Business" by the Memphis Business Journal and was named a "Most Influential Black Executive in Corporate America" by Savoy Magazine in 2022 and 2024. She is also a FCBE alumna.
The event will be held Tuesday, October 6 in the Psychology Auditorium from 12:30-2 PM. Lunch will be provided. Please encourage your students to attend!
Ankur Arora published in JSIS
Dr. Ankur Arora, assistant professor in the Department of Management Information Systems, recently published in the Journal of Strategic Information Systems (JSIS), which is considered an A+ publication by the department. Titled “Do Public Opinions About Ethics, Layoffs, and Hiring Influence Stock-Market Reactions to AI Investment Announcements? Insights from 2010–2023,” the study examines how public perceptions surrounding AI, ethics, layoffs and hiring may influence stock-market reactions to corporate AI investment announcements. Click here to read the entire article.
Dr. Ankur Arora
Greg Boller performed at Music Box recital
Dr. Greg Boller, interim chair and associate professor in the Department of Marketing, recently took the stage at a Music Box recital, performing “Three Little Birds” by Bob Marley.
Music Box is a contemporary music education school owned and operated by Yelena Ovando and her husband, Alex. Yelena is also a former MBA student of Greg’s, making the recital a fun example of a teacher-student relationship coming full circle.
Kostia Sokolov received Best Paper Award
Dr. Konstantin (Kostia) Sokolov, associate professor and Wunderlich Chair of Excellence in Finance, recently received a Best Paper Award at the 2026 Cryptocurrency Research Conference for his paper titled “Non-native tokens and price discovery.” He coauthored the piece with Agostino Capponi and former UofM doctoral student, Jiang (Will) Zhang.
Dr. Konstantin (Kostia) Sokolov
Three professors published in POM
Dr. Punya Chaterjee, assistant professor in the Department of Supply Chain Management, and Drs. Susana (Susy) Jaramillo and Ganga Urumutta Hewage, assistant professors in the Department of Marketing, recently had their paper, “The Role of Post-Purchase Communications on Product Returns and Downstream Consequences in Online Apparel Retail,” accepted for publication in Production and Operations Management (POM). They coauthored the paper with Dr. Gretchen Ross of Texas Christian University.
Using three experimental studies and one mixed-method study, this research examined how retailers can use post-purchase communications to reduce product return intentions and improve customer outcomes when an online purchase differs slightly from its product description, a common challenge in apparel retail.
The researchers found that well-designed post-purchase messages can increase consumers’ perceptions of a seller’s trustworthiness, reducing return intentions while improving satisfaction, positive word-of-mouth and repurchase intentions. Timing and message content also matter: messages delivered with the product tend to be more effective than those sent at shipping, while communications that acknowledge potential concerns, explain discrepancies, reassure customers and offer solutions can produce stronger outcomes.
The study also determined that these strategies are particularly effective for products with low or unknown reputations and can be implemented relatively easily and inexpensively by incorporating messages into existing packing slips, invoices, package inserts or fulfillment systems. Click here to read the entire article.
Rahul Pandey published in the International Journal of Physical Distribution & Logistics Management
Dr. Rahul Pandey, assistant professor in the Department of Supply Chain Management, recently published a paper in the International Journal of Physical Distribution & Logistics Management. Coauthored with Dr. Dipanjan Chatterjee of Brock University, the article is titled “How Do Competitive Intensity and Technological Uncertainty Influence Transaction Mechanisms for Expeditious Supply Disruption Response? A Transaction Cost Economics Perspective.”
The study examines how competitive intensity and technological uncertainty influence the ways firms respond to supply disruptions. The findings suggest that firms operating in highly competitive and technologically uncertain environments tend to rely on formal contracts and centralized control to enable faster disruption response. However, the benefits of formal contracts diminish at higher levels, suggesting that more contracting is not always better. Click here to read the entire article.
Dr. Rahul Pandey
SHRM Students attended TN State Conference
Four SHRM students recently attended the Tennessee SHRM State Conference to explore opportunities in the human resources profession. Students participated in Student Day before joining the professional conference, where they heard from leading speakers, built professional connections through networking and engaged with the Tennessee SHRM State Council.
Dr. Kathy Tuberville, TN SHRM Workforce Readiness Director and associate professor of Teaching in the Department of Management, also represented the University of Memphis as a presenter at the conference. She co-presented “R.E.C.I.P.E. for Success: Becoming the Leader You Need to Be” with Dr. Trish Holliday, CHRO of Nashville Electric Service and founder of Holliday Kenning Consulting. Kathy also presented “Women in Leadership: Progress and Persistence: Advancing with Courage, Leading with Confidence.”
The UofM SHRM Student Chapter will host its second event of the semester on Oct. 8, featuring a panel of senior HR leaders from MLGW, Orgill and Talentergy. The panelists will discuss opportunities and career paths in the HR profession. All majors are welcome to attend.
Larry Moore featured in the American Thinker Journal
Dr. Larry Moore, professor in the Crews School of Accountancy, recently had a piece titled, “The Ottoman Empire and 9/11: A Bad-Luck Number Like 13 in the West,” published in the American Thinker. The article argues that September 11 has a deeper historical significance, pointing to several major Ottoman setbacks around that date — including the failed siege of Malta in 1565, the expulsion of Moriscos from Spain in 1609, the Battle of Vienna in 1683 and the Battle of Zenta in 1697. It then connects those historical events to a pattern of airline hijackings in September from 1970 through 1986, suggesting that 9/11 may have been deliberately chosen as a symbolic date.
Dr. Larry Moore