Frequently Asked Questions
I received a citation. How do I pay for it? Can I appeal it?
What if I need an accessible/disability placard?
Can I get a refund on my priority parking permit?
May I sell my permit?
What if my permit is lost or stolen?
Why do we have to pay to park?
How do I obtain a parking permit or a semester validation sticker?
How can I pay for the permit?
I received a citation. How do I pay for it? Can I appeal it?
You may mail in your payment using the addressed envelope you received with your citation or you may pay your citation in person at the Bursar's Office in the 115 Wilder Tower. The Parking Office at 120 Zach Curlin Parking Garage does not take payments of citations.
You may appeal any citation received at the Parking Office at 120 Zach Curlin Parking Garage. For your convenience, student appeals can also be filed online in TigerPark. Student Appeals are heard by the Student Government's Association. Faculty/Staff Appeals are heard by the Faculty/Staff Appeal Committee. Visitor Appeals are heard by the Parking Office Manager.
What if I need an accessible/disability placard?
Designated accessible parking areas are available to persons with physical disabilities who have a registered University of Memphis parking permit and a valid disabled parking permit issued to the student or employee by a State Department of Safety. No additional fee will be assessed to STUDENTS for physically disabled parking permits. The priority parking permit fee will be assessed to FACULTY/STAFF for physically disabled parking permits. This permit authorizes the permit holder to park in accessible parking spaces in priority parking lots and in other non-reserved, general permit parking spaces on campus.
Can I get a refund on my priority parking permit?
A refund for priority parking will not be issued after the first day of class.
No. The permit is the property of the University of Memphis and cannot be reissued or resold. We do not register vehicle license plates. We register the University of Memphis permit (hang-tag) to your student account so you have the freedom to switch vehicles. Any citations received on this permit (hang-tag) will be the responsibility of the permit holder. If you are no longer in need of your permit (hang-tag), please discard or return it to the Parking Office.
What if my permit is lost or stolen?
A lost or stolen permit must be reported to the Parking Office as soon as possible and a replacement permit may be purchased for a $10.00 fee. The permit will then be entered into our system as lost or stolen, so anyone who uses that permit will be ticketed and/or towed.
Why do we have to pay to park?
Parking & Transportation Services is an auxiliary unit within the Office of Business Services. This means that the department must pay for itself. Parking fees, citation revenue, meter revenue, and garage revenue provide the funds to pay for debt costs, operational costs, maintenance and construction projects.
How do I obtain a parking permit or a semester validation sticker?
If the student registers prior to late registration then a semester validation sticker will be mailed to the address of the student which is downloaded directly from the Records Department. If the student does not have a current permit in our database then a permit is also mailed along with the validation sticker. If the student does not receive their permit or semester validation sticker by the first day of classes, he/she must come to the Parking Office to obtain one. New employees must come the Parking Office to purchase parking.
General Parking permits for students are included in the student's maintenance fees and are mailed to the home address, as a courtesy, to those students that register for class before the mail out deadline posted on our website prior to each term. Priority or Resident Parking must be purchased online through TigerPark. Online purchases can be made using Visa, Mastercard, Discover, American Express or electronic check. Faculty/Staff must pay for parking in the Parking & Transportation Services office and may pay with cash, check, or credit card or by payroll deduction.