Safety Information

Police Services is providing a number of safety-related links for your information and review. Please use the menu at the left to browse these materials.

Police Services always strives to be respectful, courteous and professional in all communications and contacts with the community we serve. Through our partnership, we are dedicated to fulfilling our mission to make the University of Memphis a safer place to learn, work, live and visit. 

To ensure the integrity of the department while protecting the rights and interests of both community and department members, it is the policy of Police Services to investigate all reports of substandard service and complaints against its employees. Any person who witnesses, or has direct knowledge of, substandard service or employee misconduct may file a complaint with Police Services. Anyone who files a complaint will be treated in a respectful and professional manner. 

Police Services views all complaints against its employees seriously, and pledges to actively pursue investigations into reports of substandard service, including allegations of misconduct. For this reason, community members must ensure that their complaint is based on fact and must provide the department with all of the facts to the best of their knowledge. Deliberately providing false information could result in administrative disciplinary action (for students, faculty, and staff) civil and criminal legal proceedings. 

Complaints may be made in person, in writing or by telephone. To file a complaint/report of substandard police service, you may:

• Come by our office in the Zach Curlin Garage (next to parking) and meet with a supervisor; or 
• Submit a written complaint by letter. Letters may be delivered to our office or mailed to 300 Hudson Health Center, Memphis, TN 38152-3320.

Utilize Campus Resources:

• Log in to Everbridge and update your information, including your preferred method of communication, quiet hours, weather alerts and more! You may also download Everbridge (Apple or Android) for app notifications. 
• Utilize the Tiger Patrol/Police Services on-campus escort program by calling 901.678.4663 (678.HOME) for an escort anywhere on campus available from sunset to sunrise. At Lambuth, call 731.412.9413 for police or an escort.
• Familiarize yourself with the location of campus emergency telephones, both indoor and outdoor. View the emergency/safety phone map >
• Utilize the Blue Line shuttle in the evening. The Blue Line operates from 7 a.m.-11 p.m., Mon – Thurs, and from 7 a.m.-5 p.m. on Fridays. Learn more and view the routes >