GA Appointment w/Shared Services

Project Scope:
Utilizing the existing "AS IS" process map as a starting point, develop a "TO BE" in the pilot Shared Services Center for the GA appointment process. If warranted and in phases if needed, design and implement this new process, utilizing current University policy, existing technology and the online Shared Service Center 'ticket' system. 

PROPOSED TIMELINE: March 2013 -  June 2013

"AS IS" (Current State)

"TO BE" Mapping (Future State)

• Christine McDonald, Business & Finance Support Services
• Colette Williams, Process Improvement - Project Manager
• Glynda Luttman, Foreign Languages
• Holly Rounds, Team Lead, Shared Service Center
• Jan Brownlee, Graduate School Services
• Latica Jones, Psychology
• Ron Smyres, Shared Service Center
• Tim Brewington, ITD, Enterprise Application Services
• Sarah Ellis, English 
• Yolanda Fleming, Project Assistant

 
Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu