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Process Improvement
Process Improvement
Process Improvement

Welcome to Process Improvement!

In the spring of 2010, the University of Memphis launched the first institutional Process Improvement project. Today there have been many successfully project implementations that cover Academic, Human Resources, Finance, Student support, and research functions. Together these projects involved nearly 250 faculty and staff from across the university, and addressed a wide variety of processes. Significant improvements have been made, and many more are planned.

Process improvement continues to be a high priority for the University of Memphis as we tackle the challenges facing higher education. The program is part of and supports our institutional initiatives to achieve efficiencies, improve effectiveness, and increase service quality. Each project is identified with one or more of the University Strategic goals, with a focus on Student Success and Campus Culture and Service Excellence.

Departmental Information

Mailing Address:
005 Johnson Hall
Memphis, TN 38152

Office Hours:
Monday thru Friday, 8 a.m. to 4:30 p.m.

Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu