If you are experiencing a crisis emergency during business hours (Monday to Friday 8:00-4:30) please call 901.678.2068, visit 214 Wilder Tower, or enter our virtual waiting room between 10:00-3:00.

If this is a crisis emergency after hours contact the Tiger Care Line at 901.678.2068 and dial 2 to speak to a crisis counselor. Click to learn more about our newly expanded crisis service, the Tiger Care Line. 


The Counseling Center at the University of Memphis is a comprehensive agency providing personal/psychological counseling, career counseling and psychological/vocational testing for students. Goals of the center include enhancing the development of the total person, contributing to the educational mission of the University through counseling, service to the campus and community, and services that seek to assist in the retention of students.

Mission Statement

The Counseling Center supports the University's mission by providing students with services that promote and enhance students' development in the areas of emotional stability, life-learning skills, and effective decision-making skills. This is accomplished through the provision of high-quality counseling, consultation, crisis intervention, proactive outreach, and training and supervision of counselor trainees.

Diversity Statement

All of the staff members at the Counseling Center at The University of Memphis strive to affirm, celebrate, and promote diversity in its broadest sense. We celebrate the differences among us, our students, and our community to support the dignity, worth, and value of all individuals. We have a firm commitment to address diversity in meaningful ways that challenge prejudice and discrimination, strive to continually improve our own knowledge, skills, and abilities, and to create an open, supportive environment where everyone is respected, welcomed, and appreciated.




214 Wilder Tower on the main campus 

Monday to Friday: 8:00 am - 4:30 pm

Evening hours vary

Walk in Hours
Monday to Friday 10:00 am - 3:00 pm. For telehealth, click here> to visit our virtual waiting room and for in person appointment visit Wilder 214



*If the lines are busy and you reach our voicemail, please make sure to leave your name and phone number



Crisis Emergency after hours

Tiger Care Line at 901.678.2068 and dial 2 to speak to a crisis counselor

Submit a question>

Emergency Contacts

Campus Police: 901.678.4357 (HELP)

Crisis Center 24-Hour Hotline: 1.800.273.8155 (TALK)

Crisis Text Line: Text HOME to 741741 in the United States

Memphis Crisis Center: 901.274.7477

Life threatening emergencies: 911 and 901.678.4357 (HELP)

Rape Crisis Center: 901.222.4350

Sexual Assault Prevention and Awareness Center 24-Hour Hotline: 1.800.656.HOPE

Meet Our Staff>