Travel & Reimbursement with Shared Services
Project Scope:
Review the 2014 TBR travel policy updates; identify the pains and issues with the
current process. Identify and implement improvements for the traveler using the Shared
Service Center and reduce paper handling.
PROPOSED TIMELINE: July 2015
Project Outcomes:
- Team reviewed and finalized the process.
- Travel helpdesk ticket form will be updated to allow the entry of the Financial Manager.
- Manager of the Shared Services Center will present at various group meetings.
- Campus roll out meetings will begin July 2015.
Future Recommendations:
- Team recommends the implementation of the Banner Travel module or develop an in-house electronic process.
Project Team:
- Bernard McGee, Information Technology Services
- Debra Nichols, Instruction Curriculum Leadership
- Colette Williams, Process Improvement - Project Manager
- Connie Diffee, Philosophy
- Holly Rounds, Shared Service Center
- Terrice Watson, Accounting
- Vicki Peters, Team Lead, School of Urban Affairs
Phone: 901.678.2213 | E-mail: processimprovement@memphis.edu