Banner Non-Student AR Billing

Project Scope:
Review current practices and administrative processes relating to Non-student AR Billing.  Review Banner's Third Party billing module as a solution to streamline, automate and eliminate manual processes.

PROPOSED TIMELINE: June - October 2018

"AS IS" Mapping (Current State)

"TO BE" Mapping (Future State)

• Project Status Update 
• Project Outcomes 

• Alyson Chapman, Tiger Copy & Graphics
• Bernie Lee, Food Vending
• Carol Laney, Process Improvement
• Colette Williams, Process Improvement - Project Manager
• Evonne Raine, Bursar
• Ilene Hogan, Team Lead, Bursar
• Michele Shouse, Parking & Transportation
• Patty Murry, Bursar
• Shelanda Gardner, Bursar
• Sonya Chamberlin, Bursar

Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu