users Accounts and Access

UofM accounts are issued to all University faculty, staff, and students. Sponsored accounts are also assigned as necessary.


Accounts at the UofM

UofM accounts provide faculty, staff, students and guests access to a variety of technology resources and online services. Account owners are issued a Universal User ID (UUID) and password necessary to access University resources.


Compromised Account

A compromised account is one that has been inappropriately accessed by someone other than the account holder or authorized University personnel. Suspicious activity, such as sending phishing emails or attempting to access sensitive University data, may indicate that an account has been compromised. Account access by anyone other than the account holder must be specifically approved by IT Security staff. Users can protect their accounts by never sharing their passwords or entering them on unfamiliar web pages. ITS will never ask for your password via email or phone. Users should also never approve unexpected Duo requests.


Directory Services

Central directory services provide standards based databases of user data most commonly used by IT services to authenticate and authorize user account access to online service and resources. We centrally support both LDAP and Microsoft Active Directory.


How to initialize your UofM account? (Account Code)

In order to begin utilizing University resources and online services, you will need to initialize your account using an account code generated through iAM Identity Management, along with your birth date.


iAM (Account Self-Service)

The iAM web service provides users the ability to self-service several account functions. These functions include password change, email routing and preferred email address and display name selection.
Note: If you have recently changed your password, forget and re-add all UofM wireless networks on all your devices. For more help connecting to on-campus wireless networks, visit our wireless page.


iAM (Duo Account Security)

Duo Account Security or two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor prevents anyone but you from logging in, even if they know your password.

Note: Access to this service may be limited in compliance with sanctions announced by the Office of Foreign Assets Control.


Password: How to change or reset your UofM password

Your password, used with your Universal User ID (UUID), grants access to most of the University's technology resources and online services. This account password should be unique from every other password you use.  For more information about this self-service feature please, see the Password Reset Process webpage.
Note: If you have recently changed your password, forget and re-add all UofM wireless networks on all your devices. For more help connecting to on-campus wireless networks, visit our wireless page.


Single Sign-On (SSO)

Single Sign-On allows users to access technology resources and services across University systems using a single UUID and password. SSO is centrally maintained to provide both SAML- and CAS-compliant authentication services that limit reuse and exposure to user credentials by multiple services.


Sponsored Accounts

Sponsored accounts provide individuals who are not formally affiliated with the University access to technology resources to support instructional, research or administrative activities. These accounts have a limited duration (maximum one year) but can be renewed as needed. 


U-Number/U #

A U-Number is a unique University identification number. It consists of the letter "U" followed by eight digits. After assignment, this number should be used instead of SSN or ITIN in all correspondence with the University to identify an individual. U-Number is sometimes referred to as University ID #, Banner ID # or Student ID #. Account holders can find their U-Number in iAM, in the myMemphis portal or on their Campus Card.


Universal User ID (UUID) 

The Universal User ID (UUID) is the username shared among various university services. Your UUID forms your email address as follows: UUID@memphis.edu. For students, the UUID is generated upon admission to the University. For new staff and faculty, the UUID is generated upon hire. A sponsored account's UUID is assigned upon approval of account creation.