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ITS Service Desk

Shundra White

Shundra White

Director, ITS Service Desk
901.678.8117

The Service Desk is comprised of the call center, Center for Teaching and Learning. We are committed to the highest level of service for our clients. We will assist you over the phone, work with faculty, staff, and students, and much more! Everything we do is focused on providing courteous and effective customer service. 

mike brios

Mike Biros
Service Desk Manager
901.678.3659

Maria Bland

Maria Bland
Quality Assurance Specialist
901.678.2984 

Randi Civera

Randi Civera
Quality Assurance Specialist
901.678.3880 

 Tanya Ware

Tanya Ware
Quality Assurance Specialist
901.678.2468 

Nell Jones

Nell Jones
Office Associate
901.678.3783