umTech
ITS Service Desk
Director, ITS Service Desk
Executive Director, ITS Project & Process Management
901.678.8117
The Service Desk comprises the call center. We are committed to the highest level of service for our clients. We will assist you over the phone, work with faculty, staff, and students, and provide additional support. Everything we do is focused on providing courteous and effective customer service.
Tanya Ware
Technology Operations Manager
901.678.2468
Jameka Hayes
Quality Assurance Specialist
901.678.4276
Shawn Hickman
Quality Assurance Specialist
901.678.8478