Accounts Payable is responsible for all University disbursements with the exception of payroll, stipend, scholarship and student financial aid.
- Year-End Information
- General Frequently Asked Questions
- Chrome River Frequently Asked Reimbursement Questions
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275 Administration Building
Memphis, TN 38152
Monday thru Friday, 8 a.m. to 4:30 p.m.
Phone: 901.678.2271 | E-mail: firstname.lastname@example.org
General Frequently Asked Questions
Whom should I contact about outstanding invoices?
What should I send to the email@example.com e-mail inbox?
- Invoices and Invoice Inquiries
- Cash and Meal Reimbursements
- Check Requests
- Payment to Contractors
- Travel and Supply Advances
- Research Participant Requests
- Vendor Inquiries
- Cancel Check Memo / Stop Payment and/or Reissue
- Setup of W-9
- Vendor Change of Address
- Employee and Vendor Direct Deposits
- Credit Application
How often is the A/P email inbox monitored?
How long does it take to process a payment request?
Currently we are in a processing period of 7 to 10 business days to process payment requests.
Has the invoice I sent been processed?
You can review in FAIVNDH to check and see if an invoice has been paid. If you do not see, then contact firstname.lastname@example.org.
Can I get a copy of a paid invoice?
You can locate a copy of a paid invoice in OnBase.
How do I request a new vendor UID?
You will submit the W-9 along with a state-issued photo ID (Individuals) to the Accounts Payable inbox. You will receive a request for additional information or a UID by email respond.
I have a vendor that needs a W-9 and or a tax exempted certificate for the University of Memphis. Whom should I contact?
Your request will be sent to the Tax Accounting inbox (email@example.com). Please provide the name and address of the vendor making the request as this information is needed to complete the forms.
What is the balance left on my Purchase Order?
This information can be found by reviewing the FGIENCD in Banner to check for remaining balance or contact Procurement at firstname.lastname@example.org.
I need to make a change to a non-travel or travel purchase order. Whom should I contact?
Any changes to non-travel purchase order is processed by Procurement at email@example.com. Any changes to travel purchase order is processed by General Accounting at firstname.lastname@example.org.