Related Resources & Links


Benefits Administration with the State of Tennessee
1.800.253.9981

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Beneficiary Changes
How do I change my beneficiary?

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Dental

Cigna Prepaid Dental Plan
1.800.997.1617

MetLife Dental Preferred Provider Organization (DPPO)
1.855.700.8001

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Health Insurance

Dependent Eligibility Required Documentation

BlueCross BlueShield
1.800.558.6213

CIGNA LocalPlus Network
1.800.244.6224

CIGNA Open Access Network
1.800.244.6224

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Human Resources
University Benefits Administration: 901.678.3573
HR Records Management: 901.678.2873
Employee Relations & Engagement: 901.678.2603
Organization & Employee Development: 901.678.4231
Workforce Management: 901.678.3573

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Life Insurance

UNUMProvident Life Insurance Company
1.866.298.7636
Optional Universal Life (enrollment closed - current policy holders only)

Minnesota Life Insurance Company
1.866.881.0631
Basic Term Life and Special Accident, Optional Special Accident, and Optional Term Life

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Employee Assistance Program for State of Tennessee
1.855.HERE4TN (1.855.437.3486)
Home Page

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Flexible Benefits

PayFlex (administrator for medical and dependent care flexible spending accounts)
1.800.284.4885
Member Home Page
Limited FSA Guide
HSA Guide
FSA Guide

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 Long-Term Disability

Lincoln Financial Group
1.800.423.2765

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Pharmacy Benefits

CAREMARK
1.877.522.TNRX (8679)
Caremark Information
Member Home Page

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Retirement and Supplemental Retirement

Deferred Compensation (401(k) and 457)
1.800.922.7772
Home Page
Investment Options Performance
Forms
To make changes to your contribution amount or your investment allocations you must contact Empower directly via https://participant.empower-retirement.com/participant/#/login.

Tax Deferred Annuities
Forms

Tennessee Consolidated Retirement System (TCRS)
1.800.770.8277
Home Page
Benefits Calculator
Forms

Optional Retirement Program
Home Page

VOYA
901.496.2741 or 1.800.262.3862
Representative: Calvin Reid
Home Page

VALIC
901.755.9277 or 1.800.892.5558 ext. 88369
Representative: Scot Brothers
Home Page

TIAA
1.800.842.2252
(For immediate assistance with general inquires contact the TIAA National Contact Center)
1.800.732.8353
(To schedule a meeting with a TIAA Field Support Team Member)
Home Page

UMAR (University of Memphis Association of Retirees)
Home Page

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Vision Insurance

Davis Vision - State of TN
1.800.208.6404
Home Page

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Workers' Compensation

Workplace Injury and First Notice of Loss Call Center: 1.866.245.8588
University of Memphis Contact Numbers
State of TN Workers' Compensation Home Page
First Report of Injury or Illness

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