Contact OSA
Office of Student Accountability
The University of Memphis
405 Mitchell Hall
Memphis, TN 38152
Email: studentaccountability@memphis.edu
Phone: 901.678.2298
Meet the OSA Team
Central Office
Amber Bush, M.S. - Associate Dean of Students for Student Accountability
Amber is a graduate of the University of Memphis but a native of Knoxville, TN. She
previously served as the Assistant Director for Student Accountability. Her previous
experience in Student Affairs is via Residence Life, which contributed to her knowledge
of multiple aspects of student services. She completed her Master's in Leadership
and Policy Studies with a concentration in Student Personnel at the University of
Memphis. She is also recipient of the Bettie Bell Distinguished Service Award at the
University of Memphis. Amber has served in numerous leadership roles both on and off
campus that reinforce her desire to be a valuable resource to students. She has a
genuine love for the city of Memphis and wishes for the University of Memphis to be
a constant source of upward mobility for the Memphis Metro Area.
Nicholas M. Glenn, MSCJ - Assistant Director for Student Accountability
Nicholas is a native Memphian who is a graduate of the University of Tennessee – Martin.
He earned his master's degree in Criminal Justice from Bethel University. Nicholas
currently serves as an Assistant Director for Student Accountability. He joined the
University of Memphis staff after a distinguished law enforcement career, during which
he gained valuable investigative experience as a Lieutenant in the Detective Division.
Nicholas believes that every person should be treated with professionalism and proper
respect. His love for the city of Memphis drives his passion to be a trusted resource
for students.
Margie Griffin, B.S. - Assistant Director for Student Accountability
Margie is a native Memphian who is a graduate of the University of Tennessee, Martin,
having earned her degree in Criminal Justice. She currently serves as an Assistant
Director for Student Accountability. Margie joined the University of Memphis staff
in April 2020 as an Equity Specialist in the Office for Institutional Equity, where
she gained invaluable experience in investigating alleged violations of Title IX,
discrimination, civil rights, and employment policies within the university setting.
Margie has extensive experience in the field of investigations due to her prior employment
in local and state governmental agencies, as well as private industry over the past
30 years. Her work history has allowed her to effectively interact with individuals
of all backgrounds. Margie strongly believes in fairness to all and the importance
of maintaining confidentiality in the course of her work.
Kelfey Williams, Administrative Assistant II
Kelfey Williams serves as the Administrative Assistant for the Office of Student Accountability.
Kelfey who is a native of Helena, Arkansas, joined the OSA team in January 2018. She
has over 8 years of Administrative Assistant experience in a college setting. Kelfey
was previously employed at Rhodes College and Concorde Career College where she obtained
confidentiality experience pertaining to handling academic, legal, medical, and business
documents for institutions of higher education. Kelfey has extensive experience with
providing support for staff, students, and other populations of individuals. Kelfey
enjoys interacting with students, networking, and assisting in the facilitation of
student growth while working in a higher education setting.
Conduct Educators
Our team of Conduct Educators are assigned to investigate and resolve allegations of misconduct referred by OSA.
- Jamion McNeil, Coordinator of Virtual Learning
- Emily Pilant, Coordinator of Student Services & Residence Hall, Lambuth Campus
- Sandra Summers, Hearing Officer
- Amanda Virag, Associate Director of Residence Life