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Travel Request & Reimbursement w/Shared Services Center

Project Scope:
Review the current travel process – from PO to reimbursement. Design and implement a new process for the pilot Shared Services center, utilizing existing technology and the online Shared Service Center ‘ticket’ system; identify and implement (where possible) quick hits for the full (non-Shared Service Center process).

PROPOSED TIMELINE: Spring 2013

         "AS IS" Mapping         "TO BE" Mapping
        "AS IS" Mapping Revised 08/2013

Project Updates:
Project Team:
  • Colette Williams, Process Improvement - Project Manager
  • Danny Tally, Psychology
  • Holly Rounds, Shared Services Center
  • Jude Knight, Information Technology
  • Lauren Wooldridge, Business & Finance, Lambuth Campus
  • Libby Shelton, Accounting
  • Melissa Ramage, Business & Finance Support Services
  • Nick Day, Enterprise Application Services
  • Terrice Watson, Accounting
  • Tim Brewington, Enterprise Application Services
  • Vicki PetersTeam Lead, School of Urban Affairs
  • Yolanda Flemings, Project Assistant


Phone:
901.678.2213  |   E-mail: processimprovement@memphis.edu