Mission, Vision, and Values

Mission:

Desktop and Smart Technology Support is dedicated to providing a broad range of technology-based resources and services to the students and faculty/staff at the University of Memphis.

Vision:

Desktop and Smart Technology Support provides effective, high-quality services and support that are integrated into the daily activities of the University community; advances teaching and learning; and enhances productivity while safeguarding information.

Values:

To achieve effective support this unit will utilize:

  • Consistent, reliable and innovative technology.

  • Accessible implementations.

  • Collaborative partnering with individual colleges and departments for tailored solutions.

  • Efficient and effective problem resolution procedures.

  • Assessment and review of current and new technologies for performance enhancements.