Employee Education Benefits
Project Scope:
Review current policies, practices, and administrative processes relating to Employee
Education Benefit fee discounts/waivers associated with the following: PC191, Staff
Scholarship and Spouse/Dependent. Gather best practices from other institutions; identify
how to improve and streamline the processes to be more efficient, reduce errors and
determine the feasibility of implementing an electronic approval process. Update existing
website information.
PROPOSED TIMELINE: Analysis 2014 - Development 2015 with go-live April 2016.
| "AS IS" Mappings (Current State) | "TO BE" Mappings (Future State) | ||||
| "Fee Waiver (Formerly PC191)" | "Fee Wavier (Formerly PC191)" | ||||
| "Staff Scholarship" | "Staff Scholarship" | ||||
| "Spouse/Dependent" | "Spouse/Dependent" |
Project Updates:
- Project Status Update - December 2014
- Project Outcomes - March 2016
- Human Resources Employee Education Benefit Website
Project Team:
- Amanda Clarkson, Human Resources - Benefits Administration
- Christine McDonald, Enterprise Application Services
- Clay Woemmel, Team Lead, Career Services
- Colette Williams, Process Improvement - Project Manager
- Danny Linton, Human Resources
- Debbie Galloway, Enterprise Application Services
- Debbie Wooddell, Human Resources
- Edward Harding, Enterprise Application Services
- Ilene Hogan, Bursar Office
- Kate Sims, Human Resources - Benefits Administration
- Patricia Polania, Human Resources - Benefits Administration
- Patty Murry, Bursar Office
Phone: 901.678.2213 | E-mail: processimprovement@memphis.edu