Administrative Process Improvement Project :: GA Appointment for Shared Services

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Administrative Process Improvement Project

GA Appointment for Shared Services

Project Scope:

Utilizing the existing AS IS process map as a starting point, develop a TO BE in the pilot Shared Services center for the GA Appointment process. If warranted and in phases if needed, design and implement this new process, utilizing current University policy, existing technology and the online Shared Service Center 'ticket' system.

Project Team

Colette Williams, IT Process Improvement
Holly Rounds, Team Lead, Shared Service Center
Jan Brownlee, Graduate School Services
Latica Jones, Psychology
Ron Smyres, Shared Service Center
Sarah Ellis, English
Yolanda Fleming, Project Assistant

Reports and Updates:

Project Plan (requires login)

Team Minutes (requires login)

Umwiki / Calendar of Events

Process Maps:

"AS IS" Process

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Last Updated: 4/2/13