This program, for UofM undergraduate students, is an institution-wide response to the increasing number of students who lack access to required course material due to cost. This program makes getting textbooks easier for students, which will ultimately improve their success at UofM. Tigers SmartStart is estimated to reduce the cost of traditional textbook purchases by an average of 40 to 50% and provide them by the first day of class.

Additionally, the time saved and added convenience of having all your required course materials sourced for you, ready for pick-up or shipped and automatically loaded into your Canvas account can remove a significant burden and allow students to focus on their success and preparation for the semester!

We encourage students to enjoy deeply discounted and guaranteed course material on the first day of class.  We understand this program may not meet the needs of every student.  If you do not wish to participate in the program, you will need to opt-out for each term.  Opt-out dates for each term are listed at the top of this page.  Additionally, during the opt-out time frame for each term, there will be a blue button at the top of this page titled “Opt-Out” and the term identified.  Click on that button and follow the instructions to opt-out of the program.  If there is no opt-out button shown, the opt-out window is either not yet open for the term or has closed for the term.  PLEASE NOTE THAT IF YOU OPT-OUT YOU WILL LOSE ACCESS TO DIGITAL MATERIALS THAT HAVE BEEN LOADED INTO YOUR CANVAS ACCOUNT AS ACCESS TO THOSE MATERIALS AREA A PART OF THE TIGERS SMARTSTART PROGRAM. You will need to source the required digital material independently.

Yes, for Fall and Spring semesters there is an appeal process that lasts approximately two weeks after the opt-out window has closed.  You must be able to show extenuating circumstances as to why you did not opt out within the time allotted or show that your individual circumstances have significantly changed.  If the appeal window is active, you can click the button at the top of the page labeled “APPEAL” and it will send you to an email where you should share your narrative appeal and attach any pertinent documentation.  BE SURE TO INCLUDE YOUR UID! Because Summer Sessions are already condensed, there is no formal appeal window for Tigers SmartStart during the summer sessions.

If your course information states "no materials required," it means your faculty member has confirmed that there are no required course materials for that course. If your course information states "pending book information," your faculty member has not yet confirmed the required course materials or confirmed that there are no course materials required. We recommend that you check the information for changes periodically for changes and reach out to the bookstore with questions.

Yes, you can change your decision during the opt-out window posted at the top of this webpage.  Keep in mind that you will need to return your textbooks if you have already received them, and you will lose access to digital materials already loaded into your Canvas account.

Opt-out dates for each term are published near the top of this page.  Please note that the program will follow the established University refund schedule. 

YES! Follow this link to opt back into the program! Students can opt-out and opt back in one time. Should you make an error and wish to opt back into the program and can longer do so through the provided link, please contact the UofM bookstore.

TN eCampus books can only be purchased through the TN eCampus Virtual Bookstore and are not part of SmartStart. For more information on TN eCampus classes, please visit https://www.memphis.edu/cpls/online/startonline.php. If you are enrolled in a both TN eCampus and UofM online classes, Tigers SmartStart will be applied to your UofM online classes only.

Students will receive emails to remind them to verify their order.  All students will be charged unless they opt-out of the program whether they verify their order or not.  If a student does not verify their order, they will still have access to all required digital materials in Canvas and can pick up their physical materials from the bookstore.

Yes. Unless you opt out, your materials will be held at the bookstore and your student account will be charged.

You may return the book or other course material to the UofM bookstore.  If you drop a class and enroll in a different class, revisit the email link to verify changes and select your delivery method. Or, visit the bookstore, and they will “swap” the required textbooks and codes so that you have what you need.

Yes, you will have 72 hours to return your textbooks. If you do not return the textbooks, the charges for the program will not be removed from your student account.

This program is designed to be an all-in or all-out solution to bring affordability to campus.

The UofM Bookstore is also an excellent resource to purchase or rent your required course materials outside of the Tigers SmartStart program.

For program questions, please contact the bookstore by e-mailing UofMbookstore@memphis.edu.

The UofM’s bookstore website and the verification email will show you what materials are required for each course.  We encourage you to determine what your materials would cost should you have to spend time sourcing your materials independently along with the convenience of having all the materials ready for pick up, shipped to you, and/or automatically loaded into your Canvas account.

We are committed to protecting all personal information and take the utmost precautions to secure and store data.

The data provided to the bookstore is only used to help us deliver all your course materials based on your selected courses.

No. We are committed to the safeguarding of all personal information.