University Process Improvement

Project Scope:

• Identify and catalogue current administrative processes that require manual email communications.
• Analyze list and determine if Banner Workflow or Argos reporting tool is the appropriate solution to create an electronic process.
• Prioritize list 
• Create specifications
• Create a plan
• Create messages for notifications

Project Updates

Project Team:

• Carol Laney, Team Lead, Admissions
• Colette Williams, Process Improvement - Project Manager
• Darla Keel, Registrar
• Holiday Ridge, Registrar
• Karen Smith, Financial Aid
• Lemmie Griggs, Graduate Admissions
• Lofton Wilborn, Financial Aid and Scholarships
• Patsy Krech, College Arts & Sciences
• Patty Murry, Bursar
• Raj Manickavasagam, Enterprise Application Services
• Ryan Crews, Undergraduate Programs
• Todd Deese, Registrar

Phone: 901.678.2213  |   E-mail:processimprovement@memphis.edu