Foreign Language Retroactive Credit

Project Scope:
Eliminate current paper intensive process for awarding of credit to undergraduate students. Current process requires a paper form that moves back and forth between three university offices and at times it is difficult to know where the paperwork is located. An online process would greatly benefit students and eliminate issues with lost paperworkare expected outcomes.

PROPOSED TIMELINE: mm/dd/yy - mm/dd/yy 

Current Process:

• Student receives grade of ‘C’ or better in higher level course:
  Student contacts World Languages & Literature department and request credit hours for the lower level course(s)
• Request Retroactive Credit:
  World Languages & Literature admin validates student passed higher-level course
  Admin completes Retroactive Credit form
  Form is emailed to the student to print and sign
  Student takes form to the University Student & Business Services office to pay for the credit hours
  Student returns form and payment receipt to department of World Languages & Literature 
• Process Form:
  Admin evaluates form and receipt
  Department Chair signs form and emails to Admissions office
  Admissions post credit hours to student's record

Improved Process:

 Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu