Service and Software Accessibility Standards

All Informational Material and Technology (IMT) developed, purchased, upgraded or renewed by or for the use of the University of Memphis (University) will comply with all applicable University policies, Federal and State laws and regulations including but not limited to the accessibility guidelines set forth in Web Content Accessibility Guidelines 2.0 A & AA, EPub3 Accessibility guidelines, Section 508 and all other regulations promulgated under Section 504 of the Rehabilitation Act and Title II of The Americans with Disabilities Act as amended. Further:

  1. Compliance means that a person with a disability can acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability, in an equally effective and integrated manner, with substantially equivalent ease of use.
  2. The Successful Bidder/Proposer warrants that any IMT purchased by, developed, upgraded or renewed for TBR will comply with the aforementioned accessibility guidelines and the contractor/vendor will provide accessibility testing results, written documentation verifying accessibility including the most recent VPAT for the product/service identified in this document.
  3. The Successful Bidder/Proposer will promptly respond to and resolve accessibility issues/complaints, and to indemnify and hold the University harmless in the event of claims arising from inaccessibility of the contractor’s/vendor’s product(s) or service(s).

To demonstrate the Bidder/Proposer’s product complies with the aforementioned accessibility guidelines, the Bidder/Proposer shall verify accessibility by completing the “Vendor Product Accessibility Statement and Documentation form” (Attachment 6.13). If Bidder/Proposer is not compliant at this time with these standards, Bidder/Proposer shall describe by using the “Accessibility Conformance and Remediation Form” (Attachment 6.14).