IT Security Awareness Training
Annual training in Adaptive Security for current employees is due Oct. 31.
Note for New Employees: You will receive an email from itsec-training@memphis.edu when training is available. If your start date was more than a week ago and you have not received a training notification email, please contact umtech@memphis.edu.
Access Adaptive Security Awareness Training
If you were enrolled in 2026 New Hire training prior to Sept. 18, 2026, log in to KnowBe4 to access your training:
Access KnowBe4 Security Awareness Training
All modules on your dashboard are required for annual training. For KnowBe4, be sure to click the "Complete Training" button on the final screen of the training module to receive credit for completion.
Did you know that around 90% of all data breaches involve some sort of human error?
Hackers know that it requires a lot of technical skill to get past a firewall into a server when it's so much easier to trick someone into giving up a password or clicking on a malicious link in an email. You may be surprised to learn that employees are considered the weakest link in any organization's security defense.
Since we must all be responsible for our personal digital security, all UofM employees and emeritus faculty with active accounts are required to complete Security Awareness Training annually. This training gives users the tools and skills necessary to recognize common attack methods help protect our systems and data. Additionally, these principles can be applied to your personal digital life to help keep your personal data safe.
Training is provided by Adaptive Security. Required trainees should receive email notifications and reminders during the training period, as well as a confirmation email upon completion. If you have received a notification email, training is required.
Training Instructions:
Adaptive (For users enrolled in 2026–27 Annual Training or New Hire training on or after Sept. 18):
To begin training, click the "Access Adaptive Security Awareness Training" button above. On the Adaptive login screen, enter your UofM email address. Select "Continue with Company Login" to access the UofM Single Sign-On page (sso.memphis.edu), then log in with your UUID and password. Note: If you have already accessed SSO recently, you may bypass the SSO login screen and be taken directly to Adaptive training.
You may also email yourself a link to access training directly by selecting the "Send Magic Link" button. You will be sent an email from Adaptive with a link that begins with https://link.adaptivesecurity.com/. Clicking the link in this email will take you directly to your training dashboad. You will not be asked for your password if you use the Magic Link option.
Your dashboard will list all required training modules. Select the first module to begin. Click the "Next" button to advance to each following screen. You might need to watch a video completely or click items on the training screen before you can advance. To review previous screens, click the left arrow or select the completed section on the left navigation menu. You may click your name on the top right of the module to access your preferences.
After completing a module, you will be prompted to continue to the next until training is complete. You may stop training at any time, even in the middle of a module, and return without losing your progress.
You will receive a confirmation email within one hour of completing all your assiged training modules.
KnowBe4 (For users enrolled in 2025–26 New Hire training prior to Sept. 18):
To begin training, click the "Access KnowBe4 Security Awareness Training" button above. On the KnowBe4 login screen, enter your UofM email address, then click "Continue" to access the UofM Single Sign-On page (sso.memphis.edu) to sign in with your UUID and password. Note: If you have already accessed SSO recently, you may bypass the SSO login screen and be taken directly to Adaptive training. If you are unable to log in to KnowBe4, do not attempt to reset your password on the KnowBe4 screen. Contact umtech@memphis.edu for assistance.
Once signed in, you will see your training dashboard, which contains your required trainings. All trainings listed on your dashboard are required. Click the course title, then click the "Start" button to begin. For video training modules, use the arrow buttons at the bottom of the new window to navigate to the "Next" and "Previous" sections. If you need to pause your training, you can exit the window and resume training later without losing your progress. Be sure to click the "Complete Training" button on the final screen. For policy acknowledgements, click the "Start" button to open the relevant webpage. After reviewing the provided information, return to KnowBe4 and click the corresponding acknowledgement button.
After you complete all training items, you will receive a confirmation email within one hour.
If you have any questions about training or issues accessing Adaptive or KnowBe4, please submit a service request online or contact the ITS Service Desk at umtech@memphis.edu.
In addition to annual training, UofM IT Security conducts regular phishing simulations for employees. Failure of multiple phishing simulations might result in additional training assignments.
Frequently Asked Questions (FAQ)
What is my username and password to log in for training?
After entering your email address, you will log in via the familiar UofM SSO login
page using your UUID and password. If you experience any issues, please submit a service request online or contact the ITS Service Desk at umtech@memphis.edu.
What is the purpose of the training?
Individual account compromise is a major attack point for cybercriminals. Annual IT
Security Awareness training helps equip our users with the knowledge and skills that
will help protect University systems and data, as well as our users' personal data.
Why annual training?
Both technology and threats to technology change constantly. To ensure our users are
kept informed and aware of the latest changes, and to meet regulatory requirements,
UofM requires this training annually during the month of October, or within 30 days
for new employees and those who have not completed training within a year.
Who manages the information security training program at the UofM?
The UofM IT Security Team (IT Sec) manages the day-to-day functionality as well as
the implementation of the program.
Who must take the training?
All employees at the UofM including, but not limited to, university administration;
faculty (including full-time, part-time, adjunct, and emeritus); full-time, part-time,
and temporary staff; and student employees must complete the assigned security awareness
training at least annually. Required trainees should receive email notifications and
reminders during the training period, as well as a confirmation email upon completion.
If you have received a notification email, training is required.
Where can I find more information regarding this training?
For more information regarding training, please contact IT Security via email at itsec-training@memphis.edu, or visit the IT Security team webpage at any time.